You View pink screen when on HDMI

lendersrknocking

Hi
Just got a You View box but when i switch over to HDMI input on my TV all i get is a pink screen. Everything is fine when on scart input.
I have tried 3 different HDMI cables in all 3 HDMI ports but still get the pink screen.:(
My TV is a Bush LCD40FHDA8.

VisionMan

Thats unusual and a new one on me. Have you registered and posted this problem on the YouView Forum? You'll get far more help on there -

http://community.youview.com/youview/topics

And you'll need to state if it's a TalkaTalk Huawei box, or either a retail or BT Humax box. And I hope you get it sorted soon...

lendersrknocking

Its a Humax DTR-T1000 500GB box

penrhyn

Have you checked your TV HDMI input with another source?
Have you tried putting the box into standby then back on again?

lendersrknocking

I have an Xbox hooked up and thats fine in HD. I have just tried stand by but still pink screen also done a full reset and its still pink.

lendersrknocking

Just tried a Monster HDMI cable and its still pink.

penrhyn

Sounds like an HDMI negotiation issue, as above try the YouView forum.

VisionMan

lendersrknocking wrote: »

Just tried a Monster HDMI cable and its still pink.

Graham, have you tried the box on another TV? Just for test purposes of course. It also may be worth checking the resolution (1080i/1080p etc) settings of both the box and the TV, because the HDMI is not performing the digital handshake correctly between the two.

lendersrknocking

penrhyn wrote: »

Sounds like an HDMI negotiation issue, as above try the YouView forum.

I have tried the you view forum byt as of yet no replies.

lendersrknocking

VisionMan wrote: »

Graham, have you tried the box on another TV? Just for test purposes of course. It also may be worth checking the resolution (1080i/1080p etc) settings of both the box and the TV, because the HDMI is not performing the digital handshake correctly between the two.

I dont have another TV to try.
The setting on my TV is 1080p and i cant seem to try it on any other setting, the TV is a Bush LCD40FHDA8 if that helps.
Also i dont know how to change any settings on the box as i have had a look and cant find anything either.

penrhyn

I managed to make an old Sharp HDTV work with a Sky HD box by managing to disable the CEC signal wire. Might be worth a go if you enjoy fddling with the connection.
The way I did it was to use a sliver of insulating tape ( I used sellotape ). to insulate Pin 13 of the connector.
Have you emailed your problem to YouView?