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Vanmeuwen 12 Giant Fuchsias for £4.52

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  • xxdeebeexx
    xxdeebeexx Posts: 1,964 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    brogusblue wrote: »
    Hello

    Mine arrived today all dead or dying rang Van Muewen and ask for replacements, Sorry we have sold out and there is no more you will now have to wait untill may 2008 for your order can i cancel the order and have a refund sorry we can't refund you as you paid by postal order so your order will be delivered in may 2008. :mad: :mad: :mad: :mad: :mad: :mad: 10 flaming weeks waiting :eek: , at least T&M are miles better had a bad batch of plants arrived rang and they where replaced in less than a week :T

    Cheers
    Brogusblue. :mad: :mad:

    I will not be using them again........they can burn in hell i will not be recommending them to anyone.


    Mine arrived today. I ordered them for my Mums birthday ...... they are just awful! Two were completely dead and covered in fungus 90% of the rest had no leaves left and the remaining 1 had wilted.
    Would you be kind enough to forward the phone number to me please so that I too can ask for a refund?/

    TIA
    Dx

    Ahh just found the phone number. Will have to ring on Monday now.
  • deedums
    deedums Posts: 593 Forumite
    Mine arrived towards the end of May & I potted them on to let them grow a bit. Last week I planted them in the containers and noticed that the roots on a couple of them hadn't grown at all. Now 2 of them have died & another 1 is looking a bit sick but the others seem quite healthy so I'm keeping my fingers crossed!

    Sorry some of you have had such bad luck with your orders. Hope everyone else's are doing ok :)
  • BelindaArch
    BelindaArch Posts: 151 Forumite
    Mine arrived in reasonable health. Better than expected (doctor!) having read all the comments! Will plant them up in good compost tomorrow and see how we go. My gut feel is that 80% of them will do well. Even the 'sick' ones should pick up a little, I hope.
    When the customer comes first, the customer will last
  • deedums
    deedums Posts: 593 Forumite
    Oops, another 2 have died. That's 4 altogether - the leaves just dropped off and all I've got left is bare stems :eek:

    Not to worry, that still leaves 8 (fingers crossed!)
  • Wesker
    Wesker Posts: 1,394 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Mine arrived back in May, potted them on and kept them indoors for a while.
    Planted in garden a few weeks ago when they'd grown on a bit.
    Doing well at the moment :D and with all the rain we've had lately i've not even had to water them :p

    Some are bigger than others but i put that down to the fact that they are different types :rolleyes:
    Errrr...come back later ;)
  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    Can I ask how everyone is getting on with these? Only 3 out of the 12 have survived for me. And of those 3, only 1 is flowering (lots of flowers) & the other 2 are just growing green leaves!

    I am thinking of asking for a refund since they provided a guarantee.
  • Quite a few of mine died too........ We should all claim a refund if we can? How do we go about it?...
  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    I emailed them asking what their customer satisfaction policy is:

    http://www.vanmeuwen.com/terms.html
  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    Got a response today:

    Dear Roses,

    Thank you for your recent e-mail. I was sorry to learn that your
    Fuchsias were not in good condition.

    I have arranged to replace them for you, the new plants are due to be despatched in April 2008.
  • deedums
    deedums Posts: 593 Forumite
    4 of my plants are pretty good but not wonderful and 1 is just about on its last legs! The rest went ages ago.
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