Shocking cost of calling Directory Enqs from 02 mobile

Polly

Just got my 02 mobile bill and shocked to find that a call to 118118 cost me a whopping £4.40 - and they couldn't even find the number I was looking for! I'll never use this service again but can anyone tell me which 118 service to use next time I'm stuck?

Thanks

28 Nov 1211:07:28 118118 All Day 00:02:35 4.397

whatmichaelsays

This might help http://www.guardian.co.uk/money/2006/sep/23/internetphonesbroadband.phones

thefirs

Combine a call to 02002220900 with the advice at this article http://www.moneysavingexpert.com/phones/directory-enquiries-free and it's all in your inclusive minutes. Or do it online at http://www.thephonebook.bt.com/publisha.content/en//search/residential/search.publisha?Surname=&Location=&Initial=&Street=

Jox

I always just google on my phone to try to find a number, if you have the internet try that.

dalesrider

Polly wrote: »

Just got my 02 mobile bill and shocked to find that a call to 118118 cost me a whopping £4.40 -

Not too bad when you consider this.....
From their site....

Most landlines 38p per call plus £1.59 per minute (minimum 60 second charge).

From 02 site

118 402 is the O2 Directory Enquiries service. It’s only £1 / min and includes:

• Listings for local and national business and residential numbers in the UK.
• Calls are answered quickly and queries are dealt with efficiently.
• We can connect the call or send you a free text of the number you're looking for.
• Calls are charged at a 1 minute minimum and then are billed per second.

Other 118 Services
For Pay Monthly and Pay and Go customers calls to 118 services are charged at £3 per minute.
Calls to 118402 are only £1 per minute.
Calls to International Directory Enquiries are charged at £5 per minute.
All calls have a one minute minimum charge.
These prices are effective from the 4th December 2012

Please note that O2 does not endorse or promote other 118 services and we accept no liability for services provided by third parties