insurance been cancelled and not my fault! advice needed

Bravehearted_2

You say it isn't your fault - but I would argue it is.

Your DD bounced for lack of funds - how is that not your fault???

agrinnall

Bravehearted wrote: »

You say it isn't your fault - but I would argue it is.

Your DD bounced for lack of funds - how is that not your fault???

Yes, but the OP then paid that instalment and the rest of the payments that were due, so at the point the policy was cancelled no money was owing.

apesxx

Bravehearted wrote: »

You say it isn't your fault - but I would argue it is.

Your DD bounced for lack of funds - how is that not your fault???

How is it my fault? The dd bounced so I rang up and paid it over the phone, I also paid my next instalment at same time which was my final payment and the £20 fine for the dd bouncing. They even said there was a system error which meant the payment wasn't showing on my account but they could see I HAD paid. When I got the cancellation letter I rang and was told it was sorted and my insurance DEFINATELY WOULD NOT be cancelled. So as far as I'm concerned I did everything I could and happily went along thinking it was all sorted now.

Hintza

I was thinking the same as braveheart but I do think the OP has a point (couldn't do much more to rectify the situation). Try and get further up the tree and see if you can speak to someone who doesn't just work off a script.

The thing is you are going to have to look elswhere for insurance in the meantime as this will probably not be sorted very quickly.