'Shame on Nationwide – no, I won't give you my security details' blog discussion

tiredofpoorservice

pooch wrote: »

They should be pretty sure who you are as they are calling you on the number you gave them.

They just need to ensure it really is you, and not a relative etc.
After they have given you sufficient confidence they really are the person they claim, they will probably go through some different security details to double check you really are the pesron they wish to speak with.
I can't see any issues with that.

Well, others may disagree with me but I think it's an absolute; they should not be giving out any of my personal or security data to anybody who they are not convinced is me. For all they know I am in a dispute with my partner whose lover happened to pick up the phone. Or my irresponsible 20 year-old son. Or my brother or cousin. Or some chancer who is in to paint the living room. Or I am in digs and it could be just about anyone.


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