We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

How many people do I have to ask to complain......

Options
.....About the !!!!py state of our entire streets phone lines

Basically I've been chatting with several people in the street who are all having similar problems to my own with their broadband connections. They're with various ISPs, but the problem is down to the poor quality lines as provided by BT rather than the individual providers

I'm thinking of the entire street to complain at once, just wondered if anyone else had achieved anything by doing anything similar??

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You/they need to complain to your line rental providers-not your ISP's.
    You can't complain to BT OR, as they do not deal with the retail side.
    The ISP's do not 'supply' the lines, unless you also happen to take your line rental from them.
    In a situation like this, a complaint to your local councillor might be worthwhile.
    No free lunch, and no free laptop ;)
  • Pikeyp
    Pikeyp Posts: 494 Forumite
    Part of the Furniture 100 Posts
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.