We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Dispute with Orange over data roaming charges
Hi everyone
I'm currently locked in a dispute with Orange over extortionate bill for data roaming and wondered if anyone here has experienced something similar.
I signed up for a data bundle before leaving the UK with the understanding that I would receive a text message alerting me when I had reached my limit. No message ever arrived and I even called Orange whilst abroad to double check this and was once again told an alert would be sent.
Has anyone else been told the same thing or received a message to that effect?
Thanks.
I'm currently locked in a dispute with Orange over extortionate bill for data roaming and wondered if anyone here has experienced something similar.
I signed up for a data bundle before leaving the UK with the understanding that I would receive a text message alerting me when I had reached my limit. No message ever arrived and I even called Orange whilst abroad to double check this and was once again told an alert would be sent.
Has anyone else been told the same thing or received a message to that effect?
Thanks.
0
Comments
-
Where did you go to? What are the Ts and Cs around the bundle - ie, did they tell you that if you don't get the text you still pay the bill?
Browse the forum - Orange are a nightmare with data charges it would seem, though I've had no personal experience.0 -
-
albionrovers wrote: »
Interestingly I don't think this story makes any mention of "roaming" - looks like these are just regular data charges accrued whist in the UK.
Orange cunningly price their data bundles quite reasonably at about 1p per MB (it costs me £12 each time I purchase a 1GB data bundle on PAYG), yet if you ever make the mistake of allowing a bundle to run out they suddenly start charging £650 per GB instead of £12!
They even market the bundle as "save £638" to make it sound like a total bargain.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.7K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.8K Work, Benefits & Business
- 603.3K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards