MBNA Claim Upheld Now What

fifitrixiejane

Blimey, if I got or get nearly 10k I'd be doing a little jig, well done Gary.

I'm still waiting..but surely it must be my time soon

ddebski_us

I had my offer letter on Saturday - not a massive amount (just shy of £800) but better than nothing. More than happy at the result from a few letters in the post.

Thank you Martin Lewis!!

xDx

fifitrixiejane

Just to update, I got a 'cheque' last Monday, came as a bit of a surprise as there was no letter beforehand with any calculations of whatever, just a very short letter and a cheque.
Unfortunately they sent the cheque in my maiden name so I couldn't bank it as the bank refused. I had got married some time ago but rather than can cause confusion doing the investigations with FOS and MBNA I thought I would get the opportunity once I got my 'calculations' letter but no... I've now had to send the cheque back with an explanation and hope a new cheque arrives with not to much waiting time.. Almost there!!

I'm guessing that they hope with just sending a cheque you would just bank it rather than argue the toss if the amount wasnt as good as your thought.. Actually, I thought the amount wasn't too shabby!!

I have my fingers crossed for a prompt 'new'cheque now!

puglover_3

Caz_the_cat wrote: »

Just an update and it's good news as far as my complaint goes. After writing to MBNA and reminding them that the FOS had upheld my complaint and they had failed to respond by the deadline, I advised that unless they respond with an offer within 28 days I will be seeking a CCJ against them. Guess what they replied with an offer (albeit Goodwill and no admission). They are now sending a cheque to the tune of just shy of £3k.
My advice to everyone still seeking their payment even with an upheld FOS complaint, is keep going and don't be afraid to threaten them with court action as this is what has worked for me.
Now, perhaps a little holiday with MY money!

Hi Caz, read your thread with interest and wondered if you could help. The FOS sent an initial assesment letter to MBNA upholding my complaint and that they had until the 5th February to respond. Suffice to say, still no news. Was your FOS letter the same initial letter as if so I may take the same proactive route as you and mail MBNA directly?

Many thanks

crlnlg1

Hi I'm in the same position with Fos upholding my complaint but MBNA not responding. Been waiting since December last year and FOS not giving a deadline. What can I do next?

Thanks

mtd-142128

Same here, 5th feb deadline for MBNA still not heard anything else from FOS either

beanie_again

No responses on this thread since April - is it dead?

Just a quick summary of my situation (which matches what others have said):

1. 2006 - September - took out MBNA credit card, PPI automatically applied
2. 2011 - July - MBNA close credit card after I settled balance
3. 2012 - January - realise I had PPI and wrote MBNA letter
4. 2012 - April - MBNA refuse PPI
5. 2012 - September - FOS upheld complaint
6. 2012 - October - FOS issue "deadline" of 24th December 2012
7. 2013 - January - FOS letter stating "deadline" passed
8. 2013 - February - phoned FOS and checked "deadline", told to wait
9. 2013 - May - research and post on MoneySavingExpert.com!

So basically, FOS upheld - but MBNA are not responding in a timely manner?

Just wondering what the standard catalyst is - or is it just patience! Did read whole thread and noticed going back to MBNA with threat of small claims court - is that my next step, or are you seeking more names for group action?

Aqua refunded my money within weeks of my original letter?

Thanks

Paul

Pink1808

(sorry for jumping on someone else s thread)

Hi I received the same letter for the FOS concerning my Hubby's Barclaycard (old Egg) just wondering if anybody knows if barclaycard drag their feet as much as MBNA?

Thanks

cjguy71

i had a letter off MBNA in march/april time 2013 informing me i might have been missold ppi.after filling in the questionnaire they rejected it.so i took the case to FOS.DESPITE them upholding my complaint in september of 2013,MBNA rejected their decision and on the grounds of my employer paying sick pay.its now back in the hands of the FOS the thing that has annoyed me about MBNA is the fact it would only be around 26 months of payments i would get back on a credit card bill of around £1800.so it would not be a great amount.DOES ANYBODY HAVE AN IDEA HOW MUCH I WILL EVENTUALLY GET BACK? if they eventually pay up.i for one will never use any MBNA products again.unlike FIRST PLUS who paid all my ppi payments plus 8% and interest within 8 weeks:j

redjamie

hi all I am with mbna and virgin and would like to know how to find out if they have put a ppi on my cards
I have read that they do this when you call to active your cards and this has happened every time I get a new card
any help would be great thanks
j
ps hands up who thinks martin lewis should run for parliament