Panasonic freeview box problem.

murphydog999

Don't quite know where to post this, maybe the techie board, I'm happy to be corrected.

Only had a Panasonic box Panasonic DMR-HW120EBK (500GB HDD Recorder with Twin Freeview +HD Tuner) for 3 months, and all of a sudden tonight, when the function menu is pressed there is just a blank screen, no menu. Can't find anything in the handbook or on the internet, and wondered if anyone would know if there is a fix?

I've done the turn it off, leave for 5 mins, turn back on again trick, which obviously hasn't cured it. Any thoughts people???

VisionMan

Hi, There should be a helpline number in your user manual, so you can ring the Panny Helpline, for support with this issue.

[Deleted User]

murphydog999 wrote: »

.

Only had a Panasonic box Panasonic DMR-HW120EBK (500GB HDD Recorder with Twin Freeview +HD Tuner) for 3 months, and all of a sudden tonight, when the function menu is pressed there is just a blank screen, no menu.

You're well within the warranty period, so get in touch with Panasonic or the retailer who sold you the item.

If you get a quick fix, remember to post it here for others who might be in the same situation...

I_luv_cats

Panasonic UK 0800 1693012 TV Set-top Box Support only

http://www.saynoto0870.com/companysearch.php

(0844 844 3899) - listed in the manual.

I have this box. (it hasn't happened to me yet) What about trying a reset ?? (default or shipping)

Setup button, (r/c bottom left button) initialize (shipping or default)

murphydog999

Thanks guys. I left it unplugged overnight and it's ok this morning. Even the set-up menu had disappeared, so I'm pleased it's righted itself. Doesn't bode well though, so thanks for the info, might be needed again!

I_luv_cats

murphydog999 wrote: »

Thanks guys. I left it unplugged overnight and it's ok this morning. Even the set-up menu had disappeared, so I'm pleased it's righted itself. Doesn't bode well though, so thanks for the info, might be needed again!

Glad it's ok now. They do misbehave now n again. (my ole one has to been unplugged now n again and the EPG got slower over the years.)

I love this box as the EPG is speedy and HD option. Haven't tried the internet function yet.