powered off during update now computer wont start

DaveG247

Ok so trying to help out a friend, who's computer won't start seems the power was turned of during a Windows update, and now it just boots up and is stuck in a loop. Now I know about system restore which I've had to do before, however they've not got a windows cd which I could use, any suggestions? It's Windows 7. Thanks

Geoffo_M

No, surely System Restore has to be the better option here, just restore to before the Updates started & do them all over again

Fergie76

How are they going to do a system restore if they can't access the compute first?

Can you do it from boot without a CD?

Daz2009

Will it start in safe mode ?

Geoffo_M

Fergie76 wrote: »

How are they going to do a system restore if they can't access the compute first?

Can you do it from boot without a CD?

Sorry, just assumed it would start in Safe Mode - bad thing to assume wasn't it - no seems like you need the CD to boot up on

NiftyDigits

Take your pick

Download and save, then use ImgBurn to burn the image to DVD

closed

or rescue data, and use the factory restore partition

DaveG247

Hi all, thanks for your replies, I'm not sure if it'll start up in safe mode or not will have to have a look tomorrow, if not I'll give that link a go cheers NiftyDigits. Cheers for the help :beer:

Kernel_Sanders

closed wrote: »

or rescue data, and use the factory restore partition

How do you rescue data without being able to access Windows? On this thread, which is still unresolved, you implied you couldn't in post #10; does it make a difference if you can use the optical drive?

closed

Don't think I implied that, I said if you don't mind wiping it.

data can be rescued by using a bootcd (on an actual cd, or on a usb stick), of which they are many, or by putting the disk into a usb caddy.

here's one http://www.paragon-software.com/home/rk-express/download_old.html

here's many others http://www.sarducd.it/

you've already got a working ubuntu installation installed, which should be able to rescue any data you need.

perhaps you'll get more advice if you update it to say it's unresolved, and say what you've tried

waddler_8

Tap f8 on startup, when you reach the Advanced boot options menu choose repair my computer then from the system recovery options choose system restore