MacGas price hike

morganv8

Hi
I wonder if anyone can answer me this....
MacGas have just put their price up in Perthshire by 6ppl - the contract I am in with BP(who they have just taken over) states that if the price rise is more than my contracted 2.5ppl increase, then I can terminate. Sadly, they are quoting another clause saying that they do not have to provide evidence that backs up the price rise and that tough luck - i am stuck with them until June 3013 - Calor have offered me 10.95 ppl cheaper - what can i do?

bobhawke

Macgas have recently been taken over by DCC, the parent company of Flogas. Surprised that it was only 6p it has gone up.

Whether they have to justify the price increase or not they have still gone above the maximum allowed price increase which allows you to terminate your contract.
I believe the office of fair trading report said any contracts had to be more clear and offer some protection to the customer and that was in the form of any price rises being justified.

Tell them to cram their contract.

http://www.oft.gov.uk/OFTwork/consumer-enforcement/consumer-enforcement-completed/lpg/

In particular, the OFT secured amendments to the contracts of Calor Gas Northern Ireland, Flogas UK and DCC Energy trading as Flogas Northern Ireland to allow customers to cancel their agreement in the event of a price increase beyond a specified threshold. Previously, these suppliers' contracts did not allow such cancellation rights

Ectophile

To me "do not have to provide evidence that backs up the price rise" simply means that they don't have to do anything to help you prove that the price has gone up.

Do you have a previous bill showing the old price? If so, you can just compare it with their new advertised price and demonstrate that it's gone up by over the limit.