Virgin Atlantic Autofill Con

Frustrated_From_Norwich

Please be aware that when booking with Virgin Atlantic, the details from your Frequent Flyer Account are auto filled into the online screen.

My wife's name "Jacky" was autofilled instead of "Jacqueline". In my haste of booking and ensuring that I got the correct dates and times I did not spot "my" error.

So, you will be charged £30 to change my E-Ticket for something that you never entered.

photome

I am sure that you are asked to check all details before submitting your booking request.

Also from Norwich but not frustrated

As per usual anything with CON in the title, isnt

have you been in touch with Virgin most airlines are accomodating with changes if advised straight away

Voyager2002

Frustrated_From_Norwich wrote: »

Please be aware that when booking with Virgin Atlantic, the details from your Frequent Flyer Account are auto filled into the online screen.

My wife's name "Jacky" was autofilled instead of "Jacqueline". In my haste of booking and ensuring that I got the correct dates and times I did not spot "my" error.

So, you will be charged £30 to change my E-Ticket for something that you never entered.

Have you spoken to them about this? It is good practice not to charge for "obvious mistakes" noticed within 24 hours of booking: even Ryanair would not charge in this situation.

richardw

Call them and explain, you're correcting an error not changing a name.

M4RKM

I'm pretty sure when you sign up for frequent flyer schemes your name must match what you travel under, so you not only made a mistake and didn't check yourself when booking your flight, you've made a mistake and didn't bother reading anything when signing up for frequent flyer schemes..

Not a CON at all, you just need to learn to read, and double check things.

M

Frustrated_From_Norwich

Where in my post did I request for all this speculative advice?

I know perfectly well what I've done wrong.

I don't want other people to make the same mistake.

Fruit_and_Nut_Case

Welcome to MSE. :wave:

Frustrated_From_Norwich wrote: »

Where in my post did I request for all this speculative advice?

Nowhere, but it's going to be given anyway. This is a public forum so it's not just for your benefit. Stick around and you may just learn something useful.

Tojo_Ralph

Frustrated_From_Norwich wrote: »

I don't want other people to make the same mistake.

So the lesson to be learned is ...... have the good sense to fill in your details correctly when you are registering for an airlines frequent flyer program. :whistle:

photome

Frustrated_From_Norwich wrote: »

Where in my post did I request for all this speculative advice?

I know perfectly well what I've done wrong.

I don't want other people to make the same mistake.

But as has been posted, you wont be charged if you get in touch with Virgin straight away.

You may not have asked for advice but you did head you post with

this is a con, when it clearly isnt

_Andy_

As per usual, there is no con at all. Yet to see a thread titled as such where there is one.

You couldn't be arsed to check the details were correct. Your error.

ferf1223

photome wrote: »

You may not have asked for advice but you did head you post with

this is a con, when it clearly isnt

Agree - a 'hey, heads up that this could be an issue for others, so be careful' instead of the 'con' thing would likely have been met with different responses.