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Screwfix Direct

I bought goods from screwfix online when opening the box one of the tins was leaking it

ruined my carpet,I rang them twice and emailed them I was told to get two estimates

for the carpet which I did and sent them to them,I got a letter this morning saying

Screwfix Direct are not going to replace the carpet as it was bought in December 2003

but offered £250 as a goodwill gesture if I sign a disclaimer,where do I stand on this

any legal people in here,I sent an email this morning saying I wasnt happy about this.:mad:
please do not pick on me for my grammar,I left school at fifteen and worked in the building trade for 55years ,

Chalk and slate csc:D

Comments

  • Yogibear wrote: »
    I bought goods from screwfix online when opening the box one of the tins was leaking it

    ruined my carpet,I rang them twice and emailed them I was told to get two estimates

    for the carpet which I did and sent them to them,I got a letter this morning saying

    Screwfix Direct are not going to replace the carpet as it was bought in December 2003

    but offered £250 as a goodwill gesture if I sign a disclaimer,where do I stand on this

    any legal people in here,I sent an email this morning saying I wasnt happy about this.:mad:



    You could try a legal expert? They know alot more than we do.
  • advent1122
    advent1122 Posts: 1,403 Forumite
    I would go through my house insurance, it will probably be easier.
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