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Does anyone know how i complain to Talk mobile?

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Jelly*baby

Jelly*baby Posts: 131 Forumite

23 November 2012 at 4:06PM in Mobiles

I never go over my contract but did last month due to something i feel is not my fault. I called and complained and they gave me an email which isnt working. I found another online but have sent twice and had no responce.

Does anyone have a way i can complain to them please?
Thanks

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Comments

thatsean Posts: 992 Forumite

23 November 2012 at 7:05PM

Have you tried calling them back and asking if you can discuss the issue with a supervisor on the call? Often quicker than bouncing emails around.

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Daz2009 Posts: 1,129 Forumite

24 November 2012 at 1:03PM

Post on the Talktalk forums and they will investigate...hopefully

http://talktalkmembers.com/forums/index.php

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Jelly*baby Posts: 131 Forumite

30 November 2012 at 5:15PM

Thanks Daz..having trouble even registering but have sent a message so will see!

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This discussion has been closed.

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