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E-mail address for Orange/EE please

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harrpau7
harrpau7 Posts: 128 Forumite
in Mobiles
I am having big problems with Orange at the moment, and constantly calling 150 Customer Services is getting me nowhere. Does anybody have both a Customer Service e-mail address and a Managing Director/CEO e-mail address for the please? I have seen one or two from searching Google but now they are under the EE umbrella thing with T Mobile I am not sure they are correct.

Thanks in advance.

Comments

  • curios
    curios Posts: 24 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    The Orange/T-Mobile and EE CEO are the same person, Olaf Swantee.

    You can find his e-mail address on the website here: www . ceoemail . com

    Hope that helps!
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    u wont get anywhere they make u escalate your prob through cs now
    What goes around-comes around
  • oopsadaisydoddle
    oopsadaisydoddle Posts: 975 Forumite
    gabbyevs wrote: »
    u wont get anywhere they make u escalate your prob through cs now

    If OP has already escalated it through CS then they will more than likely look into it.
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    they just said they were getting nowhere you have to actually say u want it escalated
    What goes around-comes around
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    The only way I ever got anywhere was by writing a formal letter of complaint. Anything else is (in my experience) a complete waste of time.
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