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BT or Virgin broadband

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Just looking for a good internet provider that has high speed broad with unlimited usage. I can get both in my local area although I believe the new flat we are moving into already has Virgin installed.

Comments

  • sniggings
    sniggings Posts: 5,281 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I had virgin for 8 years and was happy with it,only moved because I got a better deal with EE.

    If both packages are the same I would opt for Virgin as their customer service in my experience better than my contacts with BT.

    But if one is cheaper than the other (my guess it's Virgin) I would go with that one.
  • spike7451
    spike7451 Posts: 6,944 Forumite
    Xplozion wrote: »
    Virgin have a better reputation for service than BT and a wider range of high speed packages. These packages however, have MUCH stricter speed restrictions than BT's - would post a link explaining the restrictions but I'm a new user so the forum won't allow it.

    BT uses fibre optic technology, while Virgin uses coaxial cable so you'll get a faster ping with BT - great if anyone in your home is a gamer.

    Good luck.

    Not stricktly true.VM is Fibre up to the street mux & d.a which is the main box that all phone & tv connections in your area route back to.From there it's copper distribution cable to your d.p where your home connects into,then it's copper coaxial cable from then on,the broadband served over the same line & equipment as the TV.
    With BT,it's fibre to the DP which is next to your existing street cabinet & then twisted copper pair telephony cable to your master socket as before.
  • Both packages offer good deals and both are pretty god speedwise etc, just depends which one is right for you, sorry i can't be more help!
  • GooliesOfFire
    GooliesOfFire Posts: 385 Forumite
    edited 20 November 2012 at 2:30PM
    Don't you still need to pay for landline phone service with BT regardless whether it's adsl or fibre? VM cable broadband on its own will be cheaper.
  • sniggings
    sniggings Posts: 5,281 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Don't you still need to pay for landline phone service with BT regardless whether it's adsl or fibre? VM cable broadband on its own will be cheaper.

    Just because Virgin cable doesn't need a phoneline doesn't mean it is always cheaper, I'm on a landline with BB for £16.50, Virgins cable is around £22.50.
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