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Iphone 4 repair options: power (sleep/wake) button kaput (18 months old)

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ChukkleOdeon
ChukkleOdeon Posts: 110 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 17 November 2012 at 4:26PM in Mobiles
Rather annoyingly, my On/Off Sleep/Wake button has ceased to work and I'm mulling what to do.

The phone is out of warranty, unfortunately, as I got it in June last year although I would've expected it to last at least 2 years until parts broke/stopped working :mad: :mad: :mad:. Does anyone think there's any chance of getting Apple to repair it? Not sure I can be arsed to book a genius appointment and attempt to argue the toss with a blue-shirted "Genius" though; I believe consumer law says that the onus on me to prove that it's broken due to normal wear and tear after 1 year.

Some initial cursory research yielded this YouTube video which indicated that it could possibly be fixed by inserting a bit of card just below the button on the inside of the phone so I bought an iphone repair kit on ebay for £4 but it didn't fix it so I think the fault lies with electronic switch not the button itself. Although there's a guide on ifixit.com to replace the button, it's rated difficult and appears quite involved, which I am assuming would be the same to replace the switch even though there's isn't a specific guide for that repair on ifixit.

Which all leads me to consider an iphone repair specialist. Being based in London, I am fortunate in that there's more choice of places to go plus some of them offer a Repair-While-You-Wait service or at least same day which would be the most convenient. If anyone has had any experiences of using a similar service, please feel free to post it up - a quick search has brought up the following companies (not an exhaustive list): Looking at around ~£40.

Comments

  • Bongedone
    Bongedone Posts: 2,457 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Its not out of warranty. Apple has to give 2 years now:

    http://www.apple.com/uk/legal/statutory-warranty/
  • Thanks for your reply.

    That says:
    Repair or replacement coverage for Defects present when customer takes delivery

    :think:
  • Buzby
    Buzby Posts: 8,275 Forumite
    I had this done on a 3GS on a same-day basis for £35 using an independent repairer. It is still going strong! Just search for comments on repairs made by your selected repairer - then choose.
  • gk172
    gk172 Posts: 1,875 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Try going into settings, general and down to accessibility and switch on assistive touch which then puts a sleep/wake onscreen button and if you shut the phone off just connect it to a power supply to bring it back on ;) hubby's phone had this problem and this was a better option than £100 to replace. Hope this helps.
    The more i save the more i can spend:rotfl: :rotfl: :rotfl:
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