Windows 8

reeree

has anyone else had problems with windows8 ever since installing it onto my laptop lve had nothing but popups and and now l cant get online atall, it wont allow me to do a malaware scan or virus scan its only been 4 weeks since l bought it, lve been using norton and malaware bytes any help would be apreciated

penrhyn

Window 8 is Windows 7 with a lobotomy, in other works the new Vista.
Having said that I have not had the problems you describe.
Is your Windows 8 up to date with the latest upgrades?
When you say you cannot get on line, is the PC finding your internet connection?

reeree

penrhyn wrote: »

Window 8 is Windows 7 with a lobotomy, in other works the new Vista.
Having said that I have not had the problems you describe.
Is your Windows 8 up to date with the latest upgrades?
When you say you cannot get on line, is the PC finding your internet connection?

thanks for your reply, l dont think its to do with the internet connection because l cant do anything offline either no matter what l click on it just wont work

penrhyn

You could try a system restore. From the desktop move your mouse to the bottom right, click on search and type in system restore. The select the appropriate item from the settings selection.

reeree

penrhyn wrote: »

You could try a system restore. From the desktop move your mouse to the bottom right, click on search and type in system restore. The select the appropriate item from the settings selection.

just tried it and it wont let me do one something is stopping me doing anything

penrhyn

I'm at my limit now, hopefully someone else will come along, failing that i guess you'll just have to reinstall the operating system.

reeree

penrhyn wrote: »

I'm at my limit now, hopefully someone else will come along, failing that i guess you'll just have to reinstall the operating system.

thank you for taking the time to help

RichL74

When you installed Windows 8 did you leave your network cable plugged in or set up wireless access BEFORE you installed an anti-virus?

You probably have some crap that has infected your computer now - what are the pop ups saying that you mention?

reeree

RichL74 wrote: »

When you installed Windows 8 did you leave your network cable plugged in or set up wireless access BEFORE you installed an anti-virus?

You probably have some crap that has infected your computer now - what are the pop ups saying that you mention?

when l went to a website a pop up would give me alternative link to click on or if l went to lovefilm it would pop up with codes to get 3 months free, also something which l found out was called something text which if you hovered the mouse over it an advert would pop up, we had windows 7 on it before this but pc world told us if we installed windows 8 when it came out they would give us our money back for it, norton antivirus was installed when it was windows 7

RichL74

Oh okay, I'm sorry, maybe it is something to do with the way Windows 8 works, I have left that well alone because I didnt like the look of it either.

I dont think you will be able to get your money back, but hey you can always try.

waddler_8

reeree wrote: »

...also something which l found out was called something text which if you hovered the mouse over it an advert would pop up

Text-Enhance?

If so, there'll be a browser add-on causing it.

Determine which browser add-on and remove it.