📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

New phones and SMS delivery reports

Options
I recently upgraded my phone and contract with Orange. I went for the Xperia S and I love it. But there is a 'problem' with SMS delivery reports.

On Orange, they do not offer the facility to recieve the reports but they still charge you 0.8p per report. I know it is not that much but if you are like me and you text alot, then it can add up.

As i didnt recieve any reports, when my bill came in i had accrued about £5 of charges. I contacted Orange who told me they didnt offer the service and that it was the phone that dictated whether to recieve the reports.

I was confused because I know I didnt set anything. So I went through all the settings on my and there it was, an option it the messaging settings. A tick box next to "delivery reports" and it was checked.

I couldnt believe it. It was defaulted to reports on. I was still on chat with Orange and luckily they decided to credit me the ammount for the reports. Very nice of them to do so.

I assumed it was just random glitch or something and forgot about it. But when my mum upgrade her phone to the Xperia U, I have just noticed that it also has reports on as default.

I dont know whether this is just a Sony default or whether it is as standard now, but I would warn anyone with a new phone to check the settings on their new phones so they dont have the same issue

Comments

  • indesisiv
    indesisiv Posts: 6,359 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    I like you have an xperia s. Mine is on O2 and it is certainly defaulted to off.
    “Time is intended to be spent, not saved” - Alfred Wainwright
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.