seller dashboard Q

soolin

heman2012 wrote: »

about a year ago I was advertising a code. This got took down firstly for being listed in the wrong category, then months latertook down again for not being a tangable item.

However next to policy compliance it does state 'high' and theres no mention of the takedowns anywhere on the dashboard.

If it was within the last year it must be them- 2 warnings is usually quite serious. I can't find the link to check the expanded dashboard for that though, they have hidden it again.

theonlywayisup

heman2012 wrote: »

about a year ago I was advertising a code. This got took down firstly for being listed in the wrong category, then months latertook down again for not being a tangable item.

However next to policy compliance it does state 'high' and theres no mention of the takedowns anywhere on the dashboard.

Yes, that will be policy violations.

What does it say to the left of your dashboard under 'policy compliance'?

Sorry, missed that bit above!.

theonlywayisup

What happens if you hit the HIGH tab?

This page details how much risk of restriction you might face because of policy breaches. Here you can manage any policy breaches you have and see what steps you can take to avoid those errors and possible restrictions in the future. If you breach certain policies, your account may receive restrictions without warning. This is true even if your status shows a low risk of restriction.

soolin

theonlywayisup wrote: »

What happens if you hit the HIGH tab?

You learn something every day- thank you theonlywayisup!

I have never clicked on that before, mine (luckily ) says;

Your policy compliance rating is High

Because you have no severe policy breaches, you are not at risk of eBay taking action against your account or listings

However, I did have a warning in the last year and that showed on my dashboard somewhere- but I can't find it. Maybe the box disappears as soon as ths strike expires.

heman2012

theonlywayisup wrote: »

What happens if you hit the HIGH tab?[/it

says something along the lines of 'you have no severe policy violations so your account.and listings arnt at risk'

But as I stated earlier, above that in red writing it says 'attention your account is restricted and needs your attention!'

theonlywayisup

heman2012 wrote: »

theonlywayisup wrote: »

What happens if you hit the HIGH tab?[/it

says something along the lines of 'you have no severe policy violations so your account.and listings arnt at risk'

But as I stated earlier, above that in red writing it says 'attention your account is restricted and needs your attention!'

Can you do a screen print and show us here - removing anything identifiable.

soolin

This is a real mystery- OP , just check there aren't any emails from ebay in your message folder.

techspec

I can't see warnings over a year old counting.

I do know that 2 in 3 months is a big no-no that could see your account suspended.

I had an item removed 2 months ago - but ebay said we have taken no action. They also told me to avoid policy violations in the next 3 months.

My policy tab showed no mention of it.

No-ones logged in before you have they. Sometimes i get items showing on my account for an account ive just logged out of - caused by cookies no doubt.