MSE News: Ban PPI firms from cold calling, Citizens Advice says

Nevets_Yelboc

The Chairman of our company successfully sued a PPI cold calling company for his time by using his own call recording equipment and proving that they had called and that he had said that he would bill them for his time. This has hit a raw nerve as he set up a website and got 30,000 hits in a few days after appearing on several TV programmes and news media.:T
Every home should have a call recorder!

scaredofdebt

Nevets_Yelboc wrote: »

The Chairman of our company successfully sued a PPI cold calling company for his time by using his own call recording equipment and proving that they had called and that he had said that he would bill them for his time. This has hit a raw nerve as he set up a website and got 30,000 hits in a few days after appearing on several TV programmes and news media.:T
Every home should have a call recorder!

I suspect that breaks privacy laws unless you tell the caller that you are recording the message. Not saying it's fair but that's the law as I understand it and why the banks etc always tell you they may* record the call when you ring them.


* (They always record the calls)

J_i_m

I keep periodically receiving a txt message:

"We have been trying to contact you about your PPI CLAIM, we still have £2308.34 in your name waiting to be sent to you. To get it sorted today reply PPi"

Now this is highly amusing, because the FOS decided NOT to uphold my complaint against First Direct. So how can some anonymous company possibly have £2308.34 waiting to be sent to me?

Nevets_Yelboc

scaredofdebt wrote: »

I suspect that breaks privacy laws unless you tell the caller that you are recording the message. Not saying it's fair but that's the law as I understand it and why the banks etc always tell you they may* record the call when you ring them.


* (They always record the calls)

Hello Scaredofdebt

As a private individual you can record a call but dont have to inform the other party. What you should do is get their permission if you want to replay it to a third party. However as we've seen on a multitude of consumer programmes they transmit the calls they have with rogue traders etc.and no one complains. It's often down to individual courts or judges to decide. For business it is entirely different as they should 'make resonable efforts' to inform callers and it doent have to be a spoken message.

The_Miser

I have had innumerable calls and generally told them to clear off so they would call back the next day. Friday some stupid "cow" calls and tells me point blank that I have been charged on my credit card and that her company will get the money back.
"OK", says I, "be aware that my cards are issued "outside the jurisdiction"" which any half-savvy legal eagle would understand.
"But we are going to get your money back"
[I'm starting to enjoy this] - "you don't seem to understand that the cards were issued abroad so are you qualified to appear before the court in *******?"
"You don't understand" she says "you are entitled to the money".
"You have me puzzled here; I know that Westminster approved such practices but I haven't heard of anything in [foreign capital city]. You are involving yourself in an EU Directive n° 6 affair; are you sure?
"Of course I'm sure - we do it every day and clearly you are too stupid to understand" and she slammed the phone down.

Obviously these ambulance chasers simply don't know what they are doing and I have to wonder whether at least some of them are getting information for identity theft.

Some clarification, "outside the jurisdiction" ; not in the UK

"EU Directive n° 6". A bit of bluff perhaps; under Directive 6 and except in cases of bankruptcy, any claim against an EU resident must be taken in that person's country of residence. I don't think it applies to claims against bodies corporate - I didn't have to try.

By choice I don't have a single credit card to my name but my debit cards are issued in [guess]. The bank contract for the issue has a clause requiring that any legal hearing relating to it must be held in the courts in [city]

:DHow I do love these pumped up narcissistic salespeople. I even make them pay for the call. My wife simply asks the person to hang on and makes a cup of tea.:D:D:D:D:D:D:D:D

The_Miser

scaredofdebt wrote: »

I suspect that breaks privacy laws unless you tell the caller that you are recording the message. Not saying it's fair but that's the law as I understand it and why the banks etc always tell you they may* record the call when you ring them.
* (They always record the calls)

I may be a bit out of date but the original requirement stated that you had an option; you could tell callers verbally or in writing in advance that you were recording the call OR you could have an intermittent noise automatically come on the line at least every 30 seconds. Of course nobody realises the import of the periodic interruption on the line!

There is a feeling in the banks (and I'm writing about the 1950's and ever since) that the courts consider that the banks are wrong until they prove themselves right and "reasonable" doesn't come into the equation. Therefore the banks are forced to cover themselves to the nth degree including 50,000 word terms and conditions.:(

The_Miser

steve-L wrote: »

I guess I was fortunate.....

I have just submitted to pressure over a work pension....
Basically I pay 2 years and this all gets given to a third party company who did nothing except 'recommend' an off the peg fund.
So I lose 2 years pension for no reward!!!!!

What can I do.... I either refuse a pension or take what's offered!
Its stupid, the company that get 2 years of MY MONEY even got my name and DOB wrong! 1986 vs 1968..... and say they selected a pension based on my criteria!!!!

They tried this on my son. His first employer went bust but he had created a pension pot. After some argument his new employers pay into the pension fund he had already created. It is no skin off their noses.

GoofyDaDog

Really, Really, annoy me these cold callers! :mad: I found a game where you can ‘bash up’ these protection racket cold callers! Whilst it doesn’t stop them – it sure feels good!

To check it out, go to: - claiming4u.co.uk - and type in the Konami Code: up up, down down, left right, left right, B, A, Enter. Just type it on your keyboard whilst on the home page and a game pops up where you get to bash ppi callers on the head!