ukpc

RENEGADE_2

His hands may be tied but yours aren't. "I am not paying this, bye bye."

Coupon-mad

gordonjf wrote: »

many thanks to coupon-mad I have approached the duty manager at Tesco yate showed him the photos of "the parking offence" and he agreed it was wrong but his hands are tied but will pass it further up the chain as they are tired of complaints from staff and customers.

Good, doesn't that suggest that the complaints are picking up and being noticed?!

iSaving

Coupon-mad wrote: »

Good, doesn't that suggest that the complaints are picking up and being noticed?!

Could just be a line they use to placate customers and prompts you to feel they're as much a victim as you. Follow it up yourself. Send a complaint to head office, along with a note of the duty manager's comments, just in case his doesn't make it very far (they often don't).

Sir_Roger_deLodger

gordonjf wrote: »

many thanks to coupon-mad I have approached the duty manager at Tesco yate showed him the photos of "the parking offence" and he agreed it was wrong but his hands are tied but will pass it further up the chain as they are tired of complaints from staff and customers.

His hands are not tied at all. The scum are employed by Tesco.
As advised above, ignore UKPC but complain to Tesco head office.

surfboy1

If your wife is still unsure and still paniking, let her watch todays episode of watchdog, it should put her mind at ease.

Coupon-mad

surfboy1 wrote: »

If your wife is still unsure and still paniking, let her watch todays episode of watchdog, it should put her mind at ease.

Linked here in post #14 by Crabman:

https://forums.moneysavingexpert.com/discussion/4289141

gordonjf_2

Hi all many thanks for all your help my wife was so stressed she wrote a letter to ukpc and thanked them for there invoice. then a seperate letter to the ceo tesco,the retail park managment team,cab,local paper,and our mp hopefully she is not so stressed now

gordonjf_2

Hi all just a quick update we sent a e-mail to the shopping centre manager and he has authorised the parking charge to be cancalled.I pointed him to this site,watchdog and pepipoo site where the court case was being mentioned so all in all a good pre christmas resault many thanks to everybody for there help and if there are any more problems I will let you know

Coupon-mad

That's great! And all the recipients of your letters will have had the situation drawn to their attention too which is great if they also get other complaints.

Supermarkets do take complaints seriously when there's a weight of them or a legal implication (such as Asda starting to realise they have to make disabled people exempt from ANPR time overstay tickets).