Vodafone - HTC Desire HD to iPhone 3

Floxxie

I have a contract with Vodafone for the HTC Desire HD. Unfortunately several months ago the phone dropped and the screen smashed: friend has taken it to try and fix but I don't think I shall see it back in one piece.

Another friend has given me an iPhone3 and has told me it is unlocked. However when I put my Vodafone sim in the message is that I have to contact the carrier and get a new sim.

What am I asking for from Vodafone when I call them please?

TIA

grumbler

Generally, I don't see any reasons for this sim not to work in iPhone. I think that there is some fault either with the sim or with the phone. Try cleaning contacts. If the sim works in other phones, try putting some other sim into iPhone to check whether the phone is OK.

iPhone 3 doesn't require a special sim. If you contact Voda just tell them that your sim stopped working and ask for a replecement.

Vodafone

Floxxie wrote: »

I have a contract with Vodafone for the HTC Desire HD. Unfortunately several months ago the phone dropped and the screen smashed: friend has taken it to try and fix but I don't think I shall see it back in one piece.

Another friend has given me an iPhone3 and has told me it is unlocked. However when I put my Vodafone sim in the message is that I have to contact the carrier and get a new sim.

What am I asking for from Vodafone when I call them please?

TIA

Hi Floxxie,

In the event that you need further help after following grumbler's advice could you email us with the relevant details via the link in our profile here?

All you need to do is copy and paste the link into your web browser and it will take you to the Contact us form on our website.

To ensure that it reaches us could you also quote the code WRT135 - MSE in the subject line and once our automated reply arrives update the thread with your email reference number and we'll get back to you as soon as possible?

Thanks,

Lee

Web Relations Team

Vodafone UK