Has anyone had a successful Vodafone cashback claim ?

BiggaThanBen

After reading other posts, seems to be a common situation: purchased a business 12m SIM Only contract from Vodafone (£100 cashback via Quidco). Cleared cookies, disabled popup blocker, got on-screen confirmation, - that was Saturday, still not tracked ...

According to the Quidco statistics: "100% tracked within 6 hours". So it looks like I have to either cancel the contract and re-apply (?) or go for the claim route.

Has anyone managed to get the Vodafone cashback after raising a claim recently, how long did it take ?

Quidco's statistics says: "100% paid between 90 to 180 days"
TCB: "Manual Claims Complete 25%"

Absolutely genuine claim, - new customer, no extra credit checks, no follow up from Vodafone CS team re. "lost details".

Jon_01

Mine took 2 years, but paid in the end (by which time I'd forgotten about it).

chanz4

yes i did via topcash, paid out after 4 months

Vodafone

BiggaThanBen wrote: »

After reading other posts, seems to be a common situation: purchased a business 12m SIM Only contract from Vodafone (£100 cashback via Quidco). Cleared cookies, disabled popup blocker, got on-screen confirmation, - that was Saturday, still not tracked ...

According to the Quidco statistics: "100% tracked within 6 hours". So it looks like I have to either cancel the contract and re-apply (?) or go for the claim route.

Has anyone managed to get the Vodafone cashback after raising a claim recently, how long did it take ?

Quidco's statistics says: "100% paid between 90 to 180 days"
TCB: "Manual Claims Complete 25%"

Absolutely genuine claim, - new customer, no extra credit checks, no follow up from Vodafone CS team re. "lost details".

Hi BiggaThanBen,

Thanks for making me aware of this.

If you'd like me to take a closer look at things could you email me with the relevant details via the link in our profile here?

All you need to do is copy and paste the link into your web browser and it will take you to the Contact us form on our website.

To ensure that it reaches us could you also quote the code WRT135 - MSE in the subject line and once our automated reply arrives update the thread with your email reference number and I'll get back to you as soon as possible?

Thanks,

Lee

Web Relations Team

Vodafone UK

BiggaThanBen

Vodafone_company_representative wrote: »

If you'd like me to take a closer look at things could you email me with the relevant details via the link in our profile here?

For the reference, sent a message yesterday morning. Thanks.

Vodafone

BiggaThanBen wrote: »

For the reference, sent a message yesterday morning. Thanks.

Thanks for getting back to me BiggaThanBen.

I've received your email and will get back to you as soon as I can.

Kind regards,

Lee

Web Relations Team

Vodafone UK