Scam/Fake Website

bod1467

First things first - get your money back. How did you pay?

Then report it - http://www.actionfraud.police.uk/

collerton

I've had the same experience as those above. Placed my order; I was then sent a confirmation of payment / order pending message ; and after that no response at all. I tried to contact them by message and phone; no answer to my messages or calls (the phone number never answers)

So they take your money and don't ship anything; it's a Scam.

Does anyone know which is the best agency to report them to? the police for fraud?

collerton

cheers

by credit card; i am speaking with the card company now; i have to fill out some form they'll send in the post

bod1467

That's weird - my reply has appeared before your question! :rotfl:

Did you delete your original post?

collerton

sorry, i'm new to this forum; i messed up a bit the post and tried to edit it and deleted by mistake; my fault

i appreciate your advice

davidsuffolk

Laser_peddler wrote: »

I wish I'd seen this discussion before placing my order. It all looked legit, the order confirmation comes from A1 Footwear and you also get an email from Parcel Force stating that a shipment is being sent to you from A1 Footware.

Upon investigation with Parcel Force, this means that the shipper has printed the shipping label but does not mean that the goods have been shipped. Although a tracking number is issued, there is not detail that the goods have been received by Parcel Force for delivery.

I have made over 20 attempts to make contact by phone. None of these were answered and the auto answer message tells you that "you cannot leave a message" which is even more infuriating.

Basically Simon Jefferies, the owner of this domain appears to taking money, printing a label and not shipping the goods. His ploy seems to be to ignore any complaint in the hope that people will give up.
.

Well you can only speak as you find but this wasn't my experience. I ordered from them (before reading these posts), I got a confirmation email and later a tracking number (which did show that Parcel Force had the package and were delivering). I ordered on a Sunday and the boots I ordered were delivered correctly today (Wednesday).
The tracking number from the actual link didn't work but did so when put into Parcel Force's own website.

Personally I'd be happy to use them again, especially as their price was the best I had found.

earthstorm

redfragglebiker wrote: »

Don't have any direct experience with them I'm afraid but I can tell you that the website is based in Cambs in the UK.
Might be worth trying to send a quick email to Timberland themselves to confirm if he is an approved stockist?

using http://www.timberlandonline.co.uk/on/demandware.store/Sites-tbl-uk-Site/default/Stores-Find/C2129469132 and the postcode from their whois details then they are not an authorised retailer, but still does not rule them out as they may have got the stock from a wholesaler

hester1902

I ordered boots off this site yesterday. I immediately sent an email inquiring as to whether I could pay for special delivery so I could get them the following day. No response. i tried calling the number at least 20 times - no answer and cannot leave a message. The address in Laser Peddler's post I tracked down and found a phone number - the person who answered claimed to have never heard of discount footwear, it was admittedly an entirely different number to the two detailed in Laser Peddler's post. I have emailed him countless times and today I have honestly tried to call him about 50 times and still no answer. I have left a post on his facebook page which is also riddled with unhappy customers. This guy is an absolute f=cking joke - do not buy anything from him. I am fuming

hollydays

The address should say st Neots rd, Cambridgeshire?

At the same address


Magnum boots
Landsbury Farm
St Neots Rd
Abbotsley
St Neots
Cambridgeshire
PE19 6XH
01480 470 509

****
Trademark for magnum boot-

UK Trademark 2544540 Magnum Boots UK



Mark
Mark Text Magnum Boots UK
Status
Status Invalid
Class 35
Status Before Death Registered
Relevant dates
Filing Date 13 April 2010
Next Renewal Date 13 April 2020
Registration Date 24 September 2010
Progress Stopped 02 August 2011
Publication in Trade Marks Journal
First Advert 16 July 2010
Issue number 6844
Registration 08 October 2010
Issue number 6856
List of goods or services
Class 35 Retail services connected with the sale of footwear and clothing.
Names and addresses
Proprietor Simon Jefferies (Mr)
Lansbury Farm, St. Neots Road, Abbotsley, St. Neots, Cambridgeshire, PE19 6XH
Residence Country United Kingdom
ADP Number 0968514001




Slight variation on the address is-
Lansbury Farm, St. Neots Road, Eynesbury Hardwicke, St Neots, Cambridgeshire, PE19 6XH


Also at this address from google
S & Y Autos
Independent vehicle service and repair centre undertaking pre-MOT checks, servicing, fleet and company car services.
Address: Lansbury Farm, Eynesbury Hardwicke, St Neots, Cambridgeshire PE19 6XH
Telephone: (01480) 217380.


Looks like industrial units.

gb12345

They are likely a China based merchant and at best you will get a pair of poor quality boots and at worst nothing.

How did you pay?

If it was by card, then give it 14 days and if nothing has arrived, ask your card provider to do a chargeback for non-delivery.