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H+ Not Providing any Data

Does anyone else suffer from an annoying scenario where your phone states that you've got a "full data service" (H or H+ displayed), but actually you're getting no data at all?

I've got a long-running scenario with Vodafone who are doing nothing about it (imho) and having a few more post-codes where it happens on different devices would help my cause.

There's not much point paying x per month if you don't get a working service.

There's a whole thread in the vodafone forum detailing what I wrote (and another long-standing one about how bad the service actually has been for over a year that I only just saw), but I can't post links.

Comments

  • digp
    digp Posts: 2,013 Forumite
    1,000 Posts Combo Breaker
    yes, it's typical
  • Synthespian
    Synthespian Posts: 27 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 11 November 2012 at 11:51AM
    Yes, it does look typical, but to force Vodafone's hand I need other numbers and post codes where it's happening to prove it's not just my sim.
    (I know it's not, but they're playing a very dishonest game (imo) where they know/knew of more scenarios but they can treat my case as an individual item unless I can prove otherwise - I posted on the other 'year-long' thread and then sent them the link from their own forum last night)

    And surely if it's typical and they aren't offering a good service to lots of people then it's something to make a bit more public and force them to reduce their costs or force them to make their service fit for purpose.
This discussion has been closed.
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