are 99% of sales assistants liars or just plain dumb

Carl31

without a doubt. Mobile phone stores are a prime example of this. I was told a phone I inquired into had been decomissioned since last year as the handset no longer supported the latest versio of android?

weird that many online stores still stocked it, and the latest android release for it had just been launched, hence my inquiry

i think many shop assitance consider themselves 'the expert' in the transaction, because many people they see dont understand the technicalities. This of course is wrong as they can spew whatever rubbish they fancy to sell products

Sambucus_Nigra

tombruton87 wrote: »

It seems everytime I go into a store to buy a tech item I hear lies (incorrect information) people who dont know better can be swayed by this false information.

Not looked into the law but surly this must be illegal

some of my favorites.

HDMI cables transmit data so fast it becomes an analog signal that's why you need to get this £80 one

If you don't buy antivirus at time of purchase it invalidates your warranty on the laptop

The average windows laptop lasts 2 years and the average mac lasts 12

If you install Linux your warranty isn't valid

The question is - do they get a sale?

If yes, then they aren't all that dumb, are they?

prowla

Ectophile wrote: »

Actually, 1 isn't entirely untrue.

When you try to send high speed digital signals down a cable, you don't get nice clean 1's and 0's out the other end. The signal doesn't instantly switch between "high" and "low", but ramps up and down, overshoots, and "rings" where the signal oscillates up and down before stabilising.

A particular problem that affects HDMI is "skew" where a signal on one cable pair arrives before the signal on another. If the skew gets too great, the receiver may become confused and refuse to display a picture.

If that happens, a good quality cable may work when a cheap one doesn't. It's usually only an issue if you try to use long cables.

Of course, expensive doesn't always equate to good quality.

The specification of the cable covers that - it is either HDMI compliant or it isn't and is being sold as such falsely.

(Agreed it should only happen to longer cables though.)

poppy10_2

Last time I was in Dixons the sales vulture was trying to push a £50 HDMI cable to an old duffer who had just bought a TV, telling him he would need it to get freeview because "all the signals are switching off" and the TV would be useless without it

yangptangkipperbang

I have to say that the OP is displaying a classic case of "the pot calling the kettle black"!!!

He asserts that anyone giving "incorrect information" is a liar. This in itself is incorrect as a liar is by definition, someone who gives incorrect information when they know it to be incorrect.

Therefore the OP, himself, is giving incorrect information and is thus, by his own definition - a liar !!!

I do agree that the staff in many of these stores display an appalling lack of knowledge..............

keith1950

Sounds like they want to earn some commissions.

I used to work servicing TV's for a large regional electrical retailer and from my time spent in showrooms can say that once selling becomes commission based most salesmen become as bad as your typical ' used car salesmen'.

The technical knowledge of salesmen varied greatly but too many customers don't do their research before purchasing so are 'sitting targets ' for unscrupulous salesmen.

The retailer even secretly pinpointed each item on display so salesmen could see at a glance which items made the most profit for the company. They would then make out that these were the best TV's.

On my occasional visit to an electrical showroom since retiring it is very entertaining to listen to the rubbish advice given to unsuspecting customers.

Mista_C

Some 12 or so years ago I ventured into a Currys with my sister, who wanted to buy a dial-up modem. I was trying to find an internal 56k on the shelf when an assistant wondered over "Can I help you?" he said. I looked up and responded "We're just looking at the modems." The assistant then proceeded to show us a 28k modem stating "This 28k is that latest and fastest available..." I interrupted "I'm a computer engineer". The assistant replies "Let me go and fetch you one of the 56k modems we have out the back".

Dave_C_2

To be an Electronics Engineer,

•Electronics engineer with experience preferably in photonics or other hi-tech industry
•A background in industrial / manufacturing development across full electronics lifecycle
•Good proven practical experience in micrcontroller, mixed analogue and digital electronic circuit design, including servo systems
•Schematic capture, PCB design and layout
•Debug, simulation and validation of electronic circuits and products
•Ability to author clear technical documentation
•CE approval, RoHS, EMC and LVD
•Experience of CAN Bus, RS232, USB, Ethernet(TCP/IP) and JTAG (Debugging)
•Graduate calibre, capable of working with minimum supervision

To be a sales assistant in Currys/PC world

Must have previous experience and good communication skills.
Must be reliable and flexible regarding working hours to suit business needs.
Will be working to targets and being customer motivated.
Duties to include serving customers, meeting customer requirements, cash handling, day to day running of the store...

OP does that answer your question?

Dave

tombruton87

Ectophile wrote: »

Actually, 1 isn't entirely untrue.

When you try to send high speed digital signals down a cable, you don't get nice clean 1's and 0's out the other end. The signal doesn't instantly switch between "high" and "low", but ramps up and down, overshoots, and "rings" where the signal oscillates up and down before stabilising.

A particular problem that affects HDMI is "skew" where a signal on one cable pair arrives before the signal on another. If the skew gets too great, the receiver may become confused and refuse to display a picture.

If that happens, a good quality cable may work when a cheap one doesn't. It's usually only an issue if you try to use long cables.

Of course, expensive doesn't always equate to good quality.

the problem with this argument is that HDMI uses a checksum so if the information is wrong it doesnt get used. so you either get the correct info or a black screen. some tvs will just blank out the pixels so you get what is known as speckle.

As far as warranty goes it is hardware warrenty I am talking about. so lets say your motherboard dies or your ram goes. the fact is the bios has stuff to protect against this! There is case law for this in the UK aswell.

tombruton87

yangptangkipperbang wrote: »

I have to say that the OP is displaying a classic case of "the pot calling the kettle black"!!!

He asserts that anyone giving "incorrect information" is a liar. This in itself is incorrect as a liar is by definition, someone who gives incorrect information when they know it to be incorrect.

Therefore the OP, himself, is giving incorrect information and is thus, by his own definition - a liar !!!

I do agree that the staff in many of these stores display an appalling lack of knowledge..............

Nope my statement was are the liars or just plain dumb. if they know the truth but tell lies they are liars. if they dont know about the products they are selling and beleive what there manager tells them they are dumb