Ex new Giffgaff Sim customer

unicornbt

Went to GG for Sim only deal as they were offering good deals. Was I in for a treat of bad service when they had sent me a Sim that did not work. Cancelled contract immediately and kept demanding my money back as they sent me from pillar to post. Takes less than 10 mins to buy their £10 Goody bag but a few days to get my money. Trouble is their Sims are not in a antistatic bag or properly packed envelope/box like when one buys memory Sims for a p.c. So who knows what their storage policy of Sims are like at their facility. Buyer Beware!

System

I wasn't aware that anybody used antistatic bags for Sim cards. The ones that sit at supermarket checkouts don't.

You don't have a great deal of patience. One duff simcard and you want to cancel?

dubledee

I've been with giff gaff now for nearly 2 years and had no problems at all, even when my mobile was stolen I contacted them froze my goodybag, got new sim through post couple days later, my number transfered to new sim. All good, any probs just email one of the agents, they were great IMO..

Rusty!

No one stores/sends SIM cards in anti static bags. You were unlucky, that's all.

grumbler

unicornbt wrote: »

... memory Sims for a p.c. ...

What's this?

custardy

grumbler wrote: »

What's this?

Think the term here is DIM(M)

grumbler

It was a tongue-in-cheek question

unicornbt

Looks like I owe Giffgaff my humble, sincere apologies ref. Sims.

So here goes:- ( Sorry Giffgaff. A dodgy Sim gave me a bad start. Everything else checked out i.e. phone not locked, other Sims worked fine in my phone 'your connected' message. But I wasn't, no connection on aerial symbol. Not what I expected from the off, gives a very bad impression to a new customer. Sorry again Giffgaffers, unicornbt.

mikeglaire

Hi,

With both Vodafone and T-Mobile offering un-limited calls, un-limited texts and un-limited data for £20/21inc VAT, SIM only I can't see how the GiffGaff offering stands up ?

Have I missed something ?

MikeG

[Deleted User]

Or even Three's £6.90/mth SIM plan - 200 minutes, 5000 texts, 500 MB data, good for lower users.

MillicentBystander

billbennett wrote: »

Or even Three's £6.90/mth SIM plan - 200 minutes, 5000 texts, 500 MB data, good for lower users.

Not forgetting the £42.94 cashback available on this from topcashback, making it a net £3.32/mth! :money: