Help!!! I bought a phone battery from a website and now i think the website is fake!

stamina9008

Hi guys, i just spent £30 on an item i thought nobody would have, but this website had the item, so i paid for it.
I've paid by credit card which has been taken by Paypal, so am i safe?
Here's the site...

https://www.mobilesupportservices.co.uk

What do you guys think? I really need a second opinion on this, and im dreading the worst..

They have no phone number, only email. But, they are registered as a legit domain in 'Whoisit', registered until 2013..

But...

Help? Please..

Thanks

Totality

The order could go through...must admit I wouldn't have bought though after looking at that website.

haynick

No grabbit here

go_cat

This should not be on the grabbits board - I would advise emailing the mods and asking them to move it to the consumer rights board

T_T_2

stamina9008 wrote: »

But, they are registered as a legit domain in 'Whoisit', registered until 2013..

All domains are registered, otherwise you would have accessed them by typing in an IP address. Having a domain name means nothing in terms of credibility. I can register a domain under a fake name right now for less than a fiver and be up and running in minutes. .co.uk domains can only be registered by someone in the UK but this is extremely easy to circumnavigate.

arcon5

Looks like a new outfit....

Under 'About':

Information about your store here...

Doesn't even have an email address, just a contact us form.

The website looks a mess.. on the home page is a PHP/SQL error.

Fire_Fox

You are protected by Paypal, if the battery doesn't arrive within about five weeks open a case.

dalesrider

Fire_Fox wrote: »

You are protected by Paypal, if the battery doesn't arrive within about five weeks open a case.

But I would give it 10 days and then contact paypal.

paddyrg

Probably someone with some drop ship account with a Chinese supplier, there are enough of them around. Drop them an email asking when you can expect delivery see if you get a response?

Frank121

I'm not sure when the site was last updated; take a look at there phones, they are so old!

T_T_2

ihateyes wrote: »

in their t&c's they refer to themselves as Advanced Data communications.... no such company on companies house, however there is a:

Companies House is only a register of limited companies. Sole Traders operating under a trading name are not required to register with companies house.