advice, think im being scammed

freddysmith

Lets just wait and see if the OP updates us at a later date.
Ebay would make the decision so it could go either way depending on what information they have to work with.

ulsterbeef

Unfortunately for sellers, eBay favour buyers the vast majority of the time. Hopefully the OP replies with the outcome

Naf

freddysmith wrote: »

Depends if you are a business as to the return postage situation.

But even as a business you don't have to refund up front.

freddysmith

Agreed not upfront, but as a business and depending on the contract made you should refund the return postage at some stage.

Under the Distance Selling Regulations, buyers have a period of 7 working days after the date of delivery within which they can cancel the contract (often referred to as the "cooling off" period) and get their money back, including the original postage and packing charges. You must refund the original delivery charges. However, you are permitted to require the buyer to pay for the cost of returning the item, but only if you clearly inform the buyer of this before the contract is made.

As a business seller myself i would try and protect my standing with the buyer and ebay. I was just saying that Ebay/DSR's have different rulings for private and business sellers.