Help please 0xc000000e Boot Error

xxdeebeexx

Hi, here we go again.

DS2 has downloaded something and his laptop is unusable.

I get the message :-
0xc000000e Boot Error

Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer."

I have tried using the recovery disc to correct it but the pc keeps throwing up the same message.

I do not have a windows installation disc to repair the laptop.


I have 'googled' the problem and have found some solutions but they are all too complicated for me.

Can anyone offer any help please?

tia

dx

NiftyDigits

Is it guess the Brand name, model number and OS time?

What did you try using the Recovery Disc?

xxdeebeexx

NiftyDigits wrote: »

Is it guess the Brand name, model number and OS time?

Mmm I knew I forgot something!

Dell Inspiron 15R , windows 7



dx

xxdeebeexx

NiftyDigits wrote: »

What did you try using the Recovery Disc?

It seemed like a good idea at the time.

dx

NiftyDigits

xxdeebeexx wrote: »

It seemed like a good idea at the time.

dx

It was a question.

NiftyDigits

Windows 7 Home Premium with Service Pack 1 (English) x64

Choose to save it. When the download is complete, burn the resulting .iso file(image) to a blank DVD using ImgBurn(Download and install. Deselect the option to install the Google ToolBar). You have to Burn Image to Disc, not burn Data disc. Guide(skip step 2b)


Bit busy, so here is someone else's guide to fixing the laptop.

xxdeebeexx

NiftyDigits wrote: »

It was a question.

Oh yes, so it was!

You can see that I am very,very fed up with it!

Thanks for your help

dx

xxdeebeexx

NiftyDigits wrote: »

Windows 7 Home Premium with Service Pack 1 (English) x64

Choose to save it. When the download is complete, burn the resulting .iso file(image) to a blank DVD using ImgBurn(Download and install. Deselect the option to install the Google ToolBar). You have to Burn Image to Disc, not burn Data disc. Guide(skip step 2b)


Bit busy, so here is someone else's guide to fixing the laptop.

Thank you so much.... best I start it in the morning.. I have run out of steam for today.

dx

xxdeebeexx

Thank you.
I have made the disc and tried to repair Win 7 but it refuses to be mended !

What should I do now?


There is nothing on the laptop that needs saving

tia

dx

Figment

Are you getting any error/status messages during or after the attempted repair?

Is anything plugged into any of the sockets on the laptop? (e.g. usb memory stick)

At what point during the boot sequence do you get the boot error message?

Agrajag

Dell's usually come with a recovery partition - on the hard disk but not visible when using windows.

When booting up - black screen with white text time- there should be a key you can hold down to access it (my last dell the key was 'Delete' )

This should give you a variety of options to fix things, but sounds like the simplest in your case is to do a factory reset - it will wipe the main partition on the hard disk and re-install windows from scratch. you wil lose everything you have on the machine (but you say there is nothing needing saving), and you will have to re-install any programs you installed after you bought it.

This is the 'nuclear' option, but it is also the easiest and most likely to completely remove the problem.