Reducing Orange Contract?

grumbler

_andrewstewart wrote: »

Buy a car off someone and pay in 24 months instalments, along with a monthly service included in the price
18 months later, say you no longer require the monthly service and asking if it's possible for them to cancel your monthly service, but you still pay off the balance of the car.

I don't think that's too much to ask, and nor do the thousands of people who have in the past been able to reduce their tariffs in this way.

Can you explain then why 6-12 month sim-only contracts exist along with 1 month contracts?

Guys_Dad

_andrewstewart wrote: »

b. That's an absolutely ridiculous comparison, a better comparison would be:

Buy a car off someone and pay in 24 months instalments, along with a monthly service included in the price
18 months later, say you no longer require the monthly service and asking if it's possible for them to cancel your monthly service, but you still pay off the balance of the car.


Thanks for everyone else's comments, there's always some smart !!!! who thinks he's being clever...

No it's not. You took out a 24 month service contract and they induced you with a free handset, exactly the opposite of your comparison. Now you may not think that's what the deal was, but, hey, you have the right to be wrong.

The point is very simple. You agreed a contract that legally bound you to a 24 month deal. If you didn't want that, you shouldn't have agreed to it. So just what have the network done wrong by asking you to complete your agreement?????

Telling you how it is doesn't make me a smart !!!. The others have virtually said the same thing, I was trying to give you an example you might understand. Obviously I failed.

Earthworm

I believe Orange still allow one tariff downgrade during the second half of your minimum term. It can't help to try again. But even if this has changed it seems unfair to blame them for your change in circumstances.

How would you feel if they rang you up stating: "Times are tough for us at the moment... Would it be OK if we reduced your allowances down by 50% but kept your monthly charges the same? We really need this". You'd tell them where to go.

Obviously the example is completely ridiculous based on Orange's current financial position it is just in place to demonstrate what you are requesting.

Ring back and be honest about your situation and see if there is anything they can do. Specifically state that friends have been lowered one place in the last half of their contract and see what happens.

iritchie

Earthworm wrote: »

I believe Orange still allow one tariff downgrade during the second half of your minimum term. It can't help to try again. But even if this has changed it seems unfair to blame them for your change in circumstances.

How would you feel if they rang you up stating: "Times are tough for us at the moment... Would it be OK if we reduced your allowances down by 50% but kept your monthly charges the same? We really need this". You'd tell them where to go.

Obviously the example is completely ridiculous based on Orange's current financial position it is just in place to demonstrate what you are requesting.

Ring back and be honest about your situation and see if there is anything they can do. Specifically state that friends have been lowered one place in the last half of their contract and see what happens.

Ironically, this is exactly the situation many people are finding themselves in during recent months...and you know what? We CAN'T do a thing about it, seemingly...
With Vodafone, I've seen price raises of 133% and 100% on some types of call / data.
I've seen 2 separate line rental increases, which may have been minimal, but still equates to exactly the scenario you're trying to paint.

It seems that there really is one rule for them and another for us...

Guys_Dad

iritchie wrote: »

Ironically, this is exactly the situation many people are finding themselves in during recent months...and you know what? We CAN'T do a thing about it, seemingly...

Yes you can. You can stop entering to a 24 month commitment totally akin to a credit deal in many ways, getting a "free" shiny new phone as an inducement, if you can't guarantee that you can afford, in 18 months, to keep up the payments. Try buying a handset you can afford and go PAYG/sim-only.

The reason why the average personal debt burden in the UK is so high is precisely because people have this "mustavitnow" mindset and, occasionally, it goes tits up.

As long as companies spell out their escalation clauses and don't exceed them, and people take the bother to read the t&c, then there is also the freedom to go elsewhere if you don't like the terms.

(Please excuse the use of the "you" in the above, iritchie, as I have no knowledge of your own personal circumstances and the "you" was meant as a generic plural and not aimed at you personally)