Amex dormancy fee

riverboat2001

They just charged me £20 because i don't use the card.

The letter says i can close the account and claim it back.

Really, they want to get money by any possible means!

Stingy_3000

Out of curiosity, how long had it been since you last used your card?

reclusive46

Stingy_3000 wrote: »

Out of curiosity, how long had it been since you last used your card?

The dormancy fee is 1 year and it is clearly marked at the bottom of each statement.

[Deleted User]

If it's in the terms, you agreed to it. It costs them money to service the account, produce the card and statements etc, so if you're not using it, they make no money.

jennake

iv just got an email saying we owe them £20 dormancy fee we recieve paperless statements so no email to warn us its not fair

bengalknights

It is in there terms im sure barclaycard also starting doing the same

Cell

jennake wrote: »

iv just got an email saying we owe them £20 dormancy fee we recieve paperless statements so no email to warn us its not fair

7.10 A Dormancy Fee of £20 per year will be payable by you if the aggregate amount of all
transactions, other than cash advances and balance transfers, that has taken place
during the preceding 12 months is £0.

https://icm.americanexpress.com/uk/content/text/ProspectJourney/Card%20Details/platinum-cashback-everyday-credit-card/files/TC.pdf

Gromitt

jennake wrote: »

iv just got an email saying we owe them £20 dormancy fee we recieve paperless statements so no email to warn us its not fair

You agreed to pay it when you took out the card, so the fact that its not fair is irrelevant.

If your not using the card, then close it.

dosh37

I have also just been stung by this scam.
There was no email warning in advance - just a £20 fee on the statement.

When I took the card out in 2008 there was no such dormancy fee.
It was added in 2010 - unless you read the small print it was not at all obvious.

Even if you were aware, to me it is yet another way for big business to scam money from customers. It's rather like a supermarket charging you an extra £20 because you haven't shopped there for 12 months.

I've cancelled my account. American Express know where they can stick their card. :mad:

k12479

dosh37 wrote: »

It's rather like a supermarket charging you an extra £20 because you haven't shopped there for 12 months.

Errr...no, it's not. It's more like a supermarket setting aside stuff for you, which you then never show up to pay for.

dosh37 wrote: »

I've cancelled my account. American Express know where they can stick their card. :mad:

I'm sure the staff were all very glum when they heard the news.

Anthony_Fritts

They are always out there to get money from their clients. They have got some unique ways to to do so. Most of the people does not ask for details to them and they can add and delete their rules everyday.