TMobile or TalkTalk

zilthil

I've been with TMobile for years and currently pay £18 for using my own iPhone 3G (which is now crawling), 300 mins and 300 texts per month. My contract is up for renewal and i am thinking about switching to my landline internet provider TalkTalk which is £5 or £10 a month depending on which phone i go for, the txt and calls are lower.

Can anyone advise on TalkTalk as a mobile provider. the deal looks good but if i can't get a decent signal it won't be worth it. What is the best smartphone deal out there?

diamonds

Vodafone provide it, talktalk mobile are dealt with by talkmobile team, expect serious customer care issues just like talktalk broadband...

likelyfran

In my experience, both T-mobile and Talktalk are AWFUL. We had a right fiasco with TT over an internet thing. Either serious system issues for their Customer Service dept. or serious IQ issues with the staff..

diamonds

likelyfran wrote: »

In my experience, both T-mobile and Talktalk are AWFUL. We had a right fiasco with TT over an internet thing. Either serious system issues for their Customer Service dept. or serious IQ issues with the staff..

Hows the Orange complaint going ?

System

for £10 a month you can get 250 mins and unlimited text and internet with giffgaff. £15 a month would get you 400 mins +
unlimited text and internet.

MillicentBystander

CHRISSYG wrote: »

for £10 a month you can get 250 mins and unlimited text and internet with giffgaff. £15 a month would get you 400 mins +
unlimited text and internet.

1gb for that price soon. And virtually non-existent CS plus a couple of major outages recently. Imo Virgin SIM only beat giffgaff hands down at the moment (and allow tethering on all their SIM only deals, including the truly unlimited packages).

likelyfran

diamonds wrote: »

Hows the Orange complaint going ?

No joy at any level. Never called me back on Monday when said they would. Grr. Then got an unexpected, unwanted and inconvenient call - after emailing for my PAC code. No effort to try and keep me or anything - another rude **at bloke. Said I'd ring them back today as was going out. Got callback this morn. from the 'correspendence@..' team in response to my increasingly p'd off emails and last one demanding PAC code and several bits of info in writing.
Got all info. I wanted, got PAC code texted to me and later joined up with Tesco Mobile (despite generally bad reviews, they've got 1 star more (I think it was) than Orange at the Review Centre).
Swayed by free Samsung Galaxy Ace, 500 mins, 5000 txts, 500MB/mnth, all for £12.50 - as opposed to measly Oranges seemingly immovable 100 or 200 mins/blah texts and 80MB for £15.99!
Think all the companies get a fair share of bad reviews, fingers crossed TM better than Orange who seem to have abandoned any pretence of customer care or wanting to keep customers.
Thanks for asking.