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Have your say on Tax Credits

MSE_Martin
MSE_Martin Posts: 8,268 Money Saving Expert
Part of the Furniture 1,000 Posts Combo Breaker
What is this about

National charity Citizens Advice is giving people a chance to have their say on the problems they have experienced through an online survey on the national charity’s website www.adviceguide.org.uk. (click on the yellow tax credit box on the right hand side of the page).

The quick and easy survey, which runs throughout April, asks about tax credits and any problems people may have encountered with their claim, such as difficulties in understanding the award notice and whether the award was correct.

Other questions aim to find out whether people have been overpaid tax credits, the reasons and how easy it was to understand or challenge the decision. Citizens Advice is keen to know if the experience would deter people from claiming again in the future.

If you want to discuss the survey click reply.

Martin


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Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
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Comments

  • System
    System Posts: 178,433 Community Admin
    10,000 Posts Photogenic Name Dropper
    Thanks Martin for giving me a chance to have a rant about Tax Credits to someone who might be able to use the information!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Miss_Money
    Miss_Money Posts: 9,682 Forumite
    thanks Martin :) As above erally it'll be good to put across the many problems we have all had with the tax credits system, and tell it to someone who might be able to do something witht he information!!
    Bad mother to 2!
    Bad Mother's Club member #4
  • jinky67
    jinky67 Posts: 47,812 Forumite
    cannot find it on page
    :heartpulsOnce a Flylady, always a Flylady:heartpuls
  • a1969baby
    a1969baby Posts: 149 Forumite
    Part of the Furniture Combo Breaker
    The yellow box is at in the middle at the top when I look at it :)
  • bebee_2
    bebee_2 Posts: 348 Forumite
    Thanks Martin.
    There was a very very small article in my Evening paper about this last night.
    Well i have been on and had my little rant as well.
    £2 Pig has £86 in his Tummy. I am seriuosly Become a O/S Saver
  • Tuesday
    Tuesday Posts: 55 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thanks so much for giving me a chance to rant about the total evil that is the CTC system! My only wish is that the person who thought of CTC should be made to try claiming it.
  • happysinglemum
    happysinglemum Posts: 2,368 Forumite
    I echo all of the previous posts. It is great to have the opportunity to have my say about the tax credits system, and with the possibility of some good coming from it too! I too have had a long rant. lol
    Housework won't kill you, but why take the chance
    The world is round and the place which may seem like the end may also be the beginning
  • jinky67
    jinky67 Posts: 47,812 Forumite
    I think I must be really dense because I still can't get it
    :heartpulsOnce a Flylady, always a Flylady:heartpuls
  • Dazzieboo
    Dazzieboo Posts: 498 Forumite
    Thanks for this, I have filled it in, firmly putting over my view about not having any money this month because their system has a glitch, a glitch they knew about, but one they were not prepared to put right until people complained.
    "Dogs come when they are called. Cats take a message and get back to you" :j :j
  • trish06
    trish06 Posts: 381 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    thanks martin
    i emailed them a couple weeks ago had email back saying that my email had been deleted :mad:

    as the tax credit people are asking for an overpayment of £5000 pounds
    and are charging interest 2 :mad:

    they have added over £3000 pounds of interest
    i cant believe they can add interest like this :confused: :mad:
    saving 50p a day

    Proud to be dealing with my debts :j

    linux user
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