Anyone signed up to EE today??

timberflake

Has anyone signed up to EE today? And if so, how far has your order progressed?

I signed up this morning and at 8.40am received an email this morning stating my order and telling me my order was not yet complete. The email also said "If your order is received by 5pm, we'll do our best to deliver within two working days.", however I've not received any further emails, phone call etc.

I'm I jumping the gun a bit or should I give them a buzz in the morning to see what's going on? Has anyone else placed an order today and been told it's been dispatched etc?

dr_adidas01

I think you are jumping the gun, how many orders do you think they have taken today. 1 or 2 or more than likely thousands. You'll probably get an email sometime tomorrow saying either your order is accept or its not.

You could give them a call tomorrow to find out for sure. Mine is going to be delivered in two days but then again i'm an existing orange customer and am just being sent a new nano sim, to put in my iPhone 5.

timberflake

Well I've rang EE this evening only to be told that as far as they're concerned payment for the handset has been taken today & my phone should be with me in a couple of days.

All well & good, but it's 8pm now & I'm still awaiting confirmation!

timberflake

Ok, so I was told on Weds that payment for the handset had been taken and the phone was being dispatched. However, still no phone!

Rang them back this morning to be told there's UP TO a 30 day wait for iPhone 5! I asked why I hadn't been told this especially as the one and only email I've received so far states "You'll get free delivery as standard on all online orders. If your order is received by 5pm, we'll do our best to deliver within two working days. Depending on stock levels, some things may take a little longer, but we'll let you know by email if this happens." and she didn't have an answer!

I also asked why they've taken £100 off me when they can't even supply the service or phone for anything up to 30 days and was told it's procedure!

Has anyone actually ordered a phone from EE as a new customer since Tuesday and received it???