don't think they are going to pay

scotty1971

i have sold a fish tank with has lots of shrimp in the tank.the person who has won the item comes from north shields and i live in central scotland,it was clearly collection only. how do i go about dealing with this situation as i have never been in it before.maybe an oversight on their behalf about the collection only as they have feedback of 496 and it is a 100%

thanks

scott

fishbiscuits

Have you had any contact with them? Is it possible that they could have a family member or friend in your area on whose behalf they were bidding?

scotty1971

fishbiscuits wrote: »

Have you had any contact with them? Is it possible that they could have a family member or friend in your area on whose behalf they were bidding?

no contact yet,i will drop the an e-mail and see what they say,they only bid on the item with 10 seconds to go!!

scotty1971

still no answer from buyer,can i cancel and get my fees returned?

lindseykim13

after 4 days you can open a non payment case against them, you can then close it 4 days later at which point you will be refuned any fees.

scotty1971

lindseykim13 wrote: »

after 4 days you can open a non payment case against them, you can then close it 4 days later at which point you will be refuned any fees.

can i then re-list or can i offer a second chance offer?

scotty1971

well i got contact from the buyer this morning,the only day they can pick it up as there wife is working in the area is thursday after 5pm,but due to work and university commitments i won't be in until the weekend,i know maybe my fault for not specifying times for pick up,but i honestly thought it would be someone local who bought it and pick would have been more flexible.any suggestions

thanks

scott

kazwookie

Can you leave the item with a trusted friend / family member?

Can you deliver it to the person when they are working locally in your area? if it is not too far from where you live? ie their lunch time / your lunchtime at Uni?

scotty1971

kazwookie wrote: »

Can you leave the item with a trusted friend / family member?

Can you deliver it to the person when they are working locally in your area? if it is not too far from where you live? ie their lunch time / your lunchtime at Uni?

unfortunately there is going to be nobody else,and i have to be there as there is livestock to be moved and it has to be put into containers ,and this can only be done when the person arrives to pick it up.

scotty1971

problem solved,the buyer will pick up on sunday

scotty1971

the buyer has now decided it will cost too much to come and collect the item.i opened a case so we could mutually solve it,he rejected this as he did say he would be able to come for it now i cannot open a case.how do i get my fees back.