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Autoglass bill for Excess

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2

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  • EdGasket
    EdGasket Posts: 3,503 Forumite
    Quentin wrote: »
    You do!

    You have to "declare" all claims.

    Yes that's right; window claims must be declared these days. Not sure if it affects the premium or not though.
  • Gloomendoom
    Gloomendoom Posts: 16,551 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    The advert says "its USUALLY free". Evidently the key word is the one in capitals! Their website says:

    The USUALLY was added quite recently. I remember, as their adverts initially said FREE and it annoyed me as I knew for a fact it wasn't free with my then insurer (Admiral).
  • wobbley
    wobbley Posts: 1,965 Forumite
    Part of the Furniture 1,000 Posts
    rxbren wrote: »
    you dont have to declare windscreen repairs
    Yes you do.
    rxbren wrote: »
    your insurer would have told you upfront so you would have known before hand
    Highly unlikely.
    rxbren wrote: »
    if you went direct to autoglass they cant tell if you would have to pay an excess
    Yes they can, they have access to the Insurance Database.
    Light blue touchpaper and stand well back !
  • mikrt
    mikrt Posts: 225 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    The advert says "its USUALLY free". Evidently the key word is the one in capitals! Their website says:



    The terms of your policy are between you and your insurer.

    Actually, what their advert says is,

    "Relax, Autoglass can take care of the insurance claim for you. A repair is usually FREE and wont normally affect your no claims bonus."

    see link below

    http://www.autoglass.co.uk/?ins=wm10&type=paidsearch&cid=s1a&gclid=CMy-64qqurMCFczHtAodYQMA-g

    The capital word is FREE, not sure how you got that wrong, unless you've seen a different ad.
  • forgotmyname
    forgotmyname Posts: 32,922 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 6 November 2012 at 2:05PM
    FREE*

    * Subject to your insurance..


    Normally won't affect your no claims

    Doesn't guarantee you dont need to declare it. If you fail to declare it you
    will be back here when your insurer cancel the policy for non disclosure.


    Very CLEAR to me.
    Censorship Reigns Supreme in Troll City...

  • mikrt
    mikrt Posts: 225 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    FREE*

    * Subject to your insurance..


    Normally won't affect your no claims

    Doesn't guarantee you dont need to declare it. If you fail to declare it you
    will be back here when your insurer cancel the policy for non disclosure.


    Very CLEAR to me.

    Thanks for that,

    very CLEAR to me also, FREE is in capitals, so we're both agreed. :T
  • EdGasket
    EdGasket Posts: 3,503 Forumite
    I got a repair kit for just over a tenner. Mixed results (can still see the damage) but at least there is some resin in the chip so hopefully it wont spread.
  • mikrt wrote: »
    Thanks for that,

    very CLEAR to me also, FREE is in capitals, so we're both agreed. :T

    The key word is the one before FREE.

    Usually means yes, most insurers don't charge. If all didn't charge, the words would be ALWAYS FREE.

    However, the word usually implies some don't give it free of charge.
  • worried_jim
    worried_jim Posts: 11,631 Forumite
    10,000 Posts Combo Breaker
    The USUALLY was added quite recently. I remember, as their adverts initially said FREE and it annoyed me as I knew for a fact it wasn't free with my then insurer (Admiral).

    There is no such thing as free.
  • adonis
    adonis Posts: 1,072 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Another thing is that you have to sign something from the windscreen repair company that says, if the screen breaks while they are doing it they are not liable.

    I don't know if anyone's had that happen though.
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