BA Cancel Flight; Thomson want to charge us for changing our room booking
edited 30 November -1 at 1:00AM in Flights, Currency & Car Hire
4 replies 736 views
About 6 weeks ago, a group of friends and I booked a package holiday with Thomson to Las Vegas next year. Our flights were with BA. This morning, I received a call from Thomson to say that BA had cancelled our outbound flight from the UK and that our booking would now be put back one day; therefore, we would now depart a day later and arrive home a day later. Thomson informed me that the tour operator would honour any costs incurred due to the change of flight; however, there would be a £25 charge per person for us to change our hotel booking. I feel that this should be covered by Thomson. Our booking is with them for the specified dates and this issue has been brought about through no fault of our own. Also, two people who have had to book their annual leave time off of work are now in limbo as they are due back to work on the day we arrive back and their employer (they work for the same company) has told them that there is no flexibility due to other employees who will be off after them. Can anyone advise as to where we stand on this? First and foremost, I do not feel a £25 charge per person should be attributed to our party :mad:
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