keep getting phone calls to mobile from rude virgin media im not account holder

steveofastandfurious

hello people first all ive not got a vm account its my parents that have but vm keep phoning my mobile and there rather rude

ive explained the number they are calling is my personal mobile and they should phone the landline to speak to my parents as im not always with them but they keep asking for my parents and when i try telling them there not with me they just say we will call back later

the number they call from is 08004089340 and its getting annoying as there phoning all the time at different times the last one started arguing with me about phoning back when i said they had the wrong number ive tryed contact vm bit i just got put on hold for ages so gave up any ideas thanks tryed blocking them with my phones settings but they still get threw .

sorry if this is in the wrong place but i wasnt sure where to post it .

unholyangel

Contact them - preferably in writing.

State that you are informing them that the data they hold is incorrect and that under the Data Protection Act, they have a duty to ensure the data they keep is accurate, up to date and relevant. Request that they change their records (ie delete your phone number).

If the dont comply, you can then file a complaint with the ICO.

Forwandert

Would it be possible just to simply tell your parents to contact Virgin media? Then when they contact them as the account holders they can get your number removed. (At some point the number must have been added to the account)

steveofastandfurious

Forwandert wrote: »

Would it be possible just to simply tell your parents to contact Virgin media? Then when they contact them as the account holders they can get your number removed. (At some point the number must have been added to the account)

we tryed that and ive told them umpteen times when there phoned the wrong number but they still phone mines hasnt been added to the account as the landline is the virgin account number im with vodafone .

Guardsman

Ask Vodafone to block the number for you. Tell them it's a nuisance call they will have a record of all calls.

arcon5

Or each time they ring have some fund with them

agrinnall

I find that if you tell them to hang on for a second then put the phone down and go about the rest of your life they eventually get fed up and go away. Do it often enough and they might get the message.

bod1467

Bit awkward doing that on a mobile though.

tomwakefield

agrinnall wrote: »

I find that if you tell them to hang on for a second then put the phone down and go about the rest of your life they eventually get fed up and go away. Do it often enough and they might get the message.

If it was me I wouldn't want my mobile tied up because of an incompetent company refusing to correct the information they have on file.

Hintza

Well the OP or parents must have handed out the number in the first place, so someone thought it a good idea at the time.

pimento

Do your parents owe them money?