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Talkmobile

hi guys can anybody help me,

i bought a samsung galaxy ace on a talkmobile contract and had issues ever since,
i had no 3g signal and now thats fixed they changed the phone and sim card.
i also have to turn my phone on and off again every day to make\ receive txts, they said this was due to the 3g problem above and should work, it did for a while and now the txts are not sending or receving again even though i have good signal and 3g. i have phoned many time to customer services without much luck and as they shut at silly times and due to work i can only phone at wk ends, would ui have grounds to cancel as im not getting a service im paying for???
please help
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