itunes

rossireps

hi my itunes keeps crashing and its driving me nuts. anyone have an idea why?
its on my laptop and real player does it as well. thanks

alanrowell

Itunes is rubbish software - is that enough reason?

But why do you have "Real Player", it's out of the ark, I didn't even know it existsed anymore. Is the rest of your system equally ancient?

rossireps

alanrowell wrote: »

Itunes is rubbish software - is that enough reason?

But why do you have "Real Player", it's out of the ark, I didn't even know it existsed anymore. Is the rest of your system equally ancient?

thanks for you help,not!!!!
oh and my sony laptop is under a year old. seriously if you cant say anything nice or helpful,dont say anything at all!

almillar

So you're not using an ancient computer. I'll ask the same question - why are you running Real Player? It's a genuine question. If you don't use it, uninstall it.
Also, can you describe how iTunes crashes, and tell us what version it is. If you can't get in to find out, I suggest uninstalling, and reinstalling it. This will leave your iTunes library intact.

bod1467

And if all else fails - back up all your files/data/photos/music/videos etc. and do a wipe and reinstall of Windows. (There's probably a recovery partition on the laptop that you can access via F8 or similar when booting up).

THEN just reinstall the applications that you need ... Realplayer is unlikely to be a required application.

rossireps

no im using a decent sony laptop. as for real player tbh thats up to me why i use it. i use it most days to listen to my music.
itunes i have for my phone and ipad. go to play something and it just comes up that has stopped working . i have the most up to date version. it doesnt do it everytime. thanks

debitcardmayhem

You don't say which version of Windows you are using on your decent young laptop (i.e. 64bit or 32bit) nor which versions of your preferred software is. Help your self by answering those and have a look in Control Panel , Administration Tools, Event Viewer and look for the errors in there.

bod1467

debitcardmayhem wrote: »

and have a look in Control Panel , Administration Tools, Event Viewer and look for the errors in there.

You don't run a helpline that offers to remote into people's computers to "fix" issues, do you? :rotfl:

rossireps

debitcardmayhem wrote: »

You don't say which version of Windows you are using on your decent young laptop (i.e. 64bit or 32bit) nor which versions of your preferred software is. Help your self by answering those and have a look in Control Panel , Administration Tools, Event Viewer and look for the errors in there.

is there any need for the sarcasim?
i only asked a simple question which now i wish i hadnt bothered with
my laptop for your info is less than a year old sony and over a £1k when i got it. so yes decent. least for me!
i will try re installing itunes and certainly wont bother asking on here again

bod1467

Take a chill-pill mate. I didn't detect ANY sarcasm in DCM's post.

I know this may be frustrating for you, but we only want to help.

debitcardmayhem

debitcardmayhem wrote: »

You don't say which version of Windows you are using on your decent young laptop (i.e. 64bit or 32bit) nor which versions of your preferred software is. Help your self by answering those and have a look in Control Panel , Administration Tools, Event Viewer and look for the errors in there.

rossireps wrote: »

is there any need for the sarcasim?
i only asked a simple question which now i wish i hadnt bothered with
my laptop for your info is less than a year old sony and over a £1k when i got it. so yes decent. least for me!
i will try re installing itunes and certainly wont bother asking on here again

!!!!!!!!!! would you like salt and vinegar with that chip on your shoulder