Estate Agent complaint help please

hazyjo

Unfortunately, I think your naivety has been half of the problem - not your fault, obviously! EAs have been known to 'extend the truth'. A well documented fact for many decades.

This (current) thread might make you feel less 'taken advantage of': https://forums.moneysavingexpert.com/discussion/4222611

We've all heard the spiel from them (me included, several times). Yes, there are good agents out there - but they do seem to be few and far between. We sang the praises of the EA we bought through. Recently instructed him to deal with our sale, but have felt VERY let down. He passes things over to other less capable colleagues, doesn't reply to every email, and doesn't seem to be doing anything other than the basics.

Good luck. Hope you manage to sell soon.

Jx

jezster

Thank you for all of the help, especially firefox.
The manager is now aware of everything & she has sorted everything out.
I have 4 new viewings coming & the estate agent is arriving 15 minutes before each one.
I have had a result, hooray:beer:

jezster

hazyjo wrote: »

Unfortunately, I think your naivety has been half of the problem - not your fault, obviously! EAs have been known to 'extend the truth'. A well documented fact for many decades.

This (current) thread might make you feel less 'taken advantage of': https://forums.moneysavingexpert.com/discussion/4222611

We've all heard the spiel from them (me included, several times). Yes, there are good agents out there - but they do seem to be few and far between. We sang the praises of the EA we bought through. Recently instructed him to deal with our sale, but have felt VERY let down. He passes things over to other less capable colleagues, doesn't reply to every email, and doesn't seem to be doing anything other than the basics.

Good luck. Hope you manage to sell soon.

Jx

I did not realise that they could be like this, thanks for the link. It did make me smile, some of the things they get up to.