Batroom Blues

abandonded

When I signed acontract for a bathroom makeover I naturally assumed that the work involved would:
· becarried out by a registered plumber;

· complywith the strict requirements of Water Regulations and Byelaws;

· becarried out in a “workmanlike manner with “reasonable care and skill” inaccordance with the Sale of Goods and Services Act and;

· that all equipment would be installed correctly in full compliance with manufacturer’sinstructions.
I was wrong on all counts and the man who came to do the makeover botched the job completely. Because the fitting of the bath and panel, sink and pedestal,toilet and cistern, pump, towel warmer and outside piping were all substandard,I completely lost confidence in the company. I therefore refused to have the same fitter back in the house andinsisted that remedial work be carried by a SNIPEF registered plumber to thehigh standard that I had the right to expect when entering into the contract. Despite the fact that the registered plumbers called in to remedy the extensive list of faults did an excellent job in correcting many, but not all, of the defects, the fact remains that the original fitter did not carry out the installation in anything like a ‘workmanlikemanner’, displayed a complete lack of care and skill and contravened ScottishWater Byelaws. Furthermore, according to SNIPEF records, the plumber whocarried out the installation is not a registered member. Nevertheless, he claims to be a fully trained and qualified plumber with some 25 years experience and if that is the case, then he must have known what he was doing and that some of the work he was carrying out was contravening Scottish WaterByelaws and that his other work fell far short of the reasonable skill and care as defined in the Sale of Goods and Services Act..
After some 5 months (7 months now), the bathroom is still in an unfinished state and the firm have now sent the bill for the outstanding balance, refusing to complete the job to my satisfaction.

wealdroam

Do plumbers have to be registered?

SNIPEF appears to be a trade association.
Surely there is no requirement for all plumbers to be registered with them?

JimmyTheWig

I think you may be on shaky ground as you didn't give the original company a chance to put things right.
But I can totally see why you wouldn't want to!

Coopdivi

"To the batroom, Robin"

unholyangel

wealdroam wrote: »

Do plumbers have to be registered?

SNIPEF appears to be a trade association.
Surely there is no requirement for all plumbers to be registered with them?

Dont they need to be CORGI registered? Since they work with central heating? :P Well depending on if they were doing anything with the boiler or whether it was just "wet work"

wealdroam

unholyangel wrote: »

Dont they need to be CORGI registered? Since they work with central heating? :P Well depending on if they were doing anything with the boiler or whether it was just "wet work"

CORGI was replaced by Gas Safe over three years ago.

But the OP hasn't mentioned gas at all.

unholyangel

wealdroam wrote: »

CORGI was replaced by Gas Safe over three years ago.

But the OP hasn't mentioned gas at all.

Wasn't it the same thing just renamed?

And you're right they haven't. I was just trying to give an example of when they might need to be registered. Perhaps the OP can shed some light for us both

If the plumber only did "wet work" CORGI/Gas Safe wouldnt be required. I perhaps didn't word it as well as I should have in my previous post.

dalesrider

abandonded wrote: »

When I signed acontract for a bathroom makeover I naturally assumed that the work involved would:
· becarried out by a registered plumber;

· complywith the strict requirements of Water Regulations and Byelaws;

· becarried out in a “workmanlike manner with “reasonable care and skill” inaccordance with the Sale of Goods and Services Act and;

· that all equipment would be installed correctly in full compliance with manufacturer’sinstructions.
I paid the deposit with my Mastercard. Can the bank offer assistance here?

And we all know what assume means....

AS S of U and ME

Sorry just love to get one in :rotfl:

You could talk to your card provider. But be aware your failure to let the co remedy the issue could bite back.

What did their T/C?

abandonded

Hi all and thanks for the input.
1 No gas was involved.
2 Plumbers do not have to be registered but if they are, for example with SNIPEF, and the work does meet SNIPEF standards, then they must, according to SNIPEF rules, remedy the situation FOC.
3 When I refused to let the fitter back in the house, I insisted that the long list of faults be remedied by a SNIPEF registered plumber. They called in that plumber, not me.

As I said in my first post, the firm in question have now sent me a bill for the balance. What I did not say was, as a token of there good will they have offered a credit of £320. This might, at first glance appear reasonable. However, the 'plumber' took away £110 of tiles; ruined a bath panel which will cost £100 to replace; failed to fit and tile a raised shelf at my guesstimate of £150; fitted aback to the wall toilet which is not back to the wall and which will cost around £350 to remove and replace, and; has put us through 5 months of hell.

Hope this clarifies the situation better.

abandonded

Withdrawn. Post no longer relevant

pmduk

Whilst you can insist the firm correct the faults, I'm certain there is no way you can change the contract at this stage, by insisting that any workers belong to one particular trade organisation.

For the section 75 claim, get a quote from another company to rectify the work done.