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Coventry BS - Online Login process

starM · 2012-10-17 20:53:19

Hi, I recently opened up a ISA account with Coventry BS. I find their online banking registration to be very strange. 1. They send a form to setup a password 2. They send a grid card 3. Online registration then they sent a web id. I have all off the above. Tried 3 times did not work and access now blocked. New form will…

Comments

silvercar Posts: 49,676 Ambassador

13 November 2012 at 6:36PM

sound_gems wrote: »

I have same experience with Coventry B S. Am now on fourth password, but cannot log on. Grid Card not a problem. Perhaps they enter password incorrectly. Something wrong with their system ? Cannot see a solution. I know I enter correct info. I am at a loss and am considering leaving Coventry for a more user friendly society.

I had that problem. Try entering your password in capital letters. It worked for me and explained why I could get access over the phone and not online.

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