Car Warranty Claim Denied

red_eye

londonTiger wrote: »

Just out of curiosity, if you do the service yourself with car make spec fluiods (not cheap generic ones used by garages), and have that purchase receipts for them. Is that acceptable as proof of service? Or do you actually need a garage to invoice you for the work carried out?

the genric stuff garage use are probably from vuxhall they were the cheapest last time i looked

mikey72

http://www.warrantywise.co.uk/f-a-questions



What if I have a complaint?

Warrantywise take complaints very seriously and so do I. Any complaint is thoroughly investigated by our Customer Relations Manager and finally by the Claims Office Manager. You still have your statutory rights of complaint such as contacting Citizens Advice, Trading Standards or the County Court but unlike all other warranties, this is a Service and Maintenance Warranty Plan and unlike all other warranties, I have the final ‘discretion’ if ever things go down to the wire.
Quentin Willson.


and



Last of all...

You can ask for your case to be

reviewed ‘personally’ by Quentin Willson via email

at: quentinwillson@warrantywise.co.uk. (Yes it

really is him, so please try all the above first) Your

query should be acknowledged by email and

answered within 3 working days.

rxbren

the definition of warranty should be words that look good written on paper that dont mean anything
most of their "inspectors are either inhouse or paid bonuses for getting out of claims
it seems the inpsector has decided you have not kept your oil levels topped up and ran it on low oil for some time

lil.smartie

What car is it? Recently had issues with AA warranty over a customers car and they finally had it paid. Engineer didn't have a clue about Smarts, even their own website said they didn't inspect them yet his word was being taken over anything else... Compared a 3cyl engine to a V6 at one point too...
Has the crank actually physically broken or is it scored?

Kate