Indesit dishwasher - poor quality

Swattie

:T Friend is a plastics expert and he wasn't impressed with the deterioration of the cutlery holder and gave me a couple of technical phrases to use to complain about the quality.

After contacting Indesit complaints dept again armed with my 'expert' opinion they are sending me out a replacement FOC.

Thanks again to all of you with good advice and ides.

missile

I would never buy Indesit. Cheapest is not always best.

mad_angler1

Discolouration on plastic in a dishwasher is normal and not a fault, see below, as for the basket. If they are filled correctly they should not brake, I repair these every day and heavy handed loading of cutlery will brake the bottom every time.





Appearance

Plastic tableware and plastic parts, notably basket wheels and the cutlery basket, become an orange or pink colour even when they have not stored or touched coloured food.

This problem is not and, cannot be caused, by a fault on your dishwasher and a service engineer will not be able to resolve the issue of plastic items turnign orange or pink. Please refer to the notes below to avoid the problem.

Usually the result of:

Washing dishes that have contained tomato based foods or other foods containing carotenoid pigments.
The presence of fatty or oily foods will increase the risk of cartenoid staining.
Whilst not visually appealing cartenoid staining is completely harmless.

Cause & Prevention

CAUSE

Cartenoid, usually red, pigments are dissolved in any oil which is present and this is suspended in the wash water. The oil, including the cartenoid, is then absorbed by the plastic surfaces.

Cartenoids are commonly found in foodstuffs such as tomatoes, baked beans, tinned spaghetti as well as being used in food colouring for curries and, within that, turmeric also contains cartenoids.

Treatment

The pink/orange discolouration will not be removed by bleaching the items as the plastic has actually absorbed the discolouration.

Where possible you can stand the items in direct sunlight where the UV radiation will eventually bleach the items, but this will take some time.

Prevention

Wherever possible rinse any dishes that may contain such items (and similar) as those mentioned above before placing them in the dishwasher.

Alternatively, do not place plastic items in the dishwasher whilst washing plates etc. that may have such colouring on them although the basket wheels and cutlery basket will still discolour if they are affected.

Taken from UK Whitegoods forum

kermitfrog

mad_angler1 wrote: »

Discolouration on plastic in a dishwasher is normal and not a fault...

Who in this thread complained about discolouration?

missile

kermitfrog wrote: »

Who in this thread complained about discolouration?

and whilst breakage and discolouration may be normal for Indesit.

A quality dishwasher will be constructed with components which are up to the task and do not discolour when used to clean dishes.:T

Swattie

Just to be clear

- there was no issue with discolouration, the basket is still pale blue.
- the cutlery basket wasn't overloaded or misused and the dishwasher was only used about twice a week (my previous cutlery basket lasted over 12 years)
- agree with the poster about the poor quality of Indesit, but it was on special offer with my kitchen.

pollypenny

ThumbRemote wrote: »

??????

But that's not what you were on about previously, is it? You said:



Hence I corrected your mistake. I also provided some further information to the OP, that if they wanted to go down the SoGA route they needed to take it up with the retailer (as they had dealt with the manufacturer to date).

What a bossy boots tone. And I stand by what I said the statute of limitations is 6 years. My only omission was to tell the Op that her fight is with the retailer.

dreamypuma

pollypenny wrote: »

What a bossy boots tone. And I stand by what I said the statute of limitations is 6 years. My only omission was to tell the Op that her fight is with the retailer.

But it wasn't, was it? Read your original post. It was wrong. To be clear you posted: "According to the Sales of Goods Act a dishwasher should be sound for 6 years" and then went on to mention less strong parts.

I don't recall that being anywhere in SoGA. By your post anyone buying a cheap Chinese £100 dishwasher should expect the same durability as a Miele customer.

Bossy? Listen to that kettle....

Techhead_2

pollypenny wrote: »

What a bossy boots tone. And I stand by what I said the statute of limitations is 6 years. My only omission was to tell the Op that her fight is with the retailer.

How can you stand by what you said and also amend it?

kermitfrog

Techhead wrote: »

How can you stand by what you said and also amend it?

Must be a politician!