Some advice needed please

ublooney

Hi All,

I bought a couple of Continental tyres on Sunday on EBay. They are part worn...but only by 0.3 mm. Total tread is 7.7mm...great...I thought!
Received them on Tuesday and fitted to the front wheels of my car on Wednesday. By the time I got home on Wednesday from work (on the M42 for 2 junctions...less than 10 miles total distance), one of the tyres was almost flat. I pumped it up and came to work this morning thinking not much about it (although I realise I should have now). Again...after 2 colleagues pointing it out...the same tyre was flat again. Just taken it to my local Quikfit around the corner and it has a tiny pin hole in it...however, because I have driven it going flat, the interior wall is now damaged and has had to be replaced with a brand new one costing me £148!
Not exactly my week really being as my back tyre had a puncture on Monday too!!!

Where do I stand with the seller...do I have a case for a refund? I have emailed the seller and he said I can return it and he will refund me half of the price of 1 tyre as it is unusable and damaged!!! Go figure! that's the reason I emailed him!!!!!
Should I open a case with EBay???:(

malkyh

I think his offer is reasonable. After all, the puncture may have occurred on your way home regardless of the distance.

Mindless_Clone

If you'd fitted them and not driven anywhere I think you'd have an excellent case for a full refund, but sinec you did go somewhere, you really can't prove for certain that they were that way when you got them. Although I suspect ebay will side with you if you went that route.

I think it would depend; if it's a business seller, I would probably want the full refund for one tyre. If it was a private seller, maybe negotiate and settle for what you think it fair.

bear in mind, if you do open a case, ebay will want you to return the whole thing - i.e. both tyres - which might end up more costly than just settling for an amount.

ublooney

Mindless_Clone wrote: »

bear in mind, if you do open a case, ebay will want you to return the whole thing - i.e. both tyres - which might end up more costly than just settling for an amount.

Oh! I didn't realise that!!!

plumface

If you bought a tyre from Kwik Fit,had it fitted and drove off into the sunset,Do you think you would get ANY offer ( apart from FO) for returning with a puncture the next day and saying the tyre is knackered please give my money back?

terryw

malkyh wrote: »

I think his offer is reasonable. After all, the puncture may have occurred on your way home regardless of the distance.

I have got to agree. The OP drove the car with a flat tyre which caused the damage otherwise it would have been a puncture repair.

nickcc

If you do decide to return to seller Paisley freight charge about £15 for two tyres, considerably cheaper than some other companies (I have no connection with this company).

Crowqueen

plumface wrote: »

If you bought a tyre from Kwik Fit,had it fitted and drove off into the sunset,Do you think you would get ANY offer ( apart from FO) for returning with a puncture the next day and saying the tyre is knackered please give my money back?

Yes, I think you would, since the tyre would be obviously faulty and/or not fit for purpose. It should probably last a bit longer than that.

terryw

Crowqueen wrote: »

Yes, I think you would, since the tyre would be obviously faulty and/or not fit for purpose. It should probably last a bit longer than that.

They might do something as a gesture of goodwill but getting a puncture does not mean that the tyre is unfit for purpose.

plumface

Crowqueen wrote: »

Yes, I think you would, since the tyre would be obviously faulty and/or not fit for purpose. It should probably last a bit longer than that.

EH? :laugh::laugh:

ublooney

plumface wrote: »

If you bought a tyre from Kwik Fit,had it fitted and drove off into the sunset,Do you think you would get ANY offer ( apart from FO) for returning with a puncture the next day and saying the tyre is knackered please give my money back?

No...as their tyres are not part worn...these ones I bought are...