Checking reason for a flight delay

Voyager2002

Air France said that a recent delay was caused by an unexpected technical problem and so was an "exceptional circumstance". Is there any database or on-line resource that enables one to check this?

In this case, a two-hour delay on a London-Paris flight meant missing a long-haul connection and a wait of 19 hours. Can one argue that the airline could/should have put the passenger on to a flight to Paris operated by another carrier in order to make the connection?

The delayed flight was AF 1981 on 24 September (LHR - CDG).

Voyager2002

Centipede100 wrote: »

There is no online database or resource to check this and you have to rely on the airline's reason to decide whether you wish to further your claim.

You could indeed ask the airline to re-route you but they are under no obligation to do so. One presumes that your total journey was made on a single PNR, that being the case the fact that the delay ensured you misconnected to your second flight leading to an overall delay in excess of 3 hours means you have a claim for delay compensation against AF.

Thanks. The airline has denied the claim, claiming that the delay resulted from "exceptional circumstances", an unforseeable technical problem.

richardw

Search on line for Wallentin Hermann v Alitalia, a possible relevant case.

richardw

Sturgeon for the delay and Wallentin Hermann for the technical problem not being extraordinary.

richardw

Thanks for the clarification.