Vodaphone ripoff merchants

razla01

I have just tried geting in touch with these clowns using the 191 number from my mobile only too be told that without sufficient credit I will not be put through to a customer services representative "ring our 0870 ripoff number instead" surely this should be free of a vodaphone simcard........tight gits........any1 know the free number to get in touch with these idiots

Jez

Try one of these two numbers.

01925 862000
0808 0408408

I've used them before and you have to select a few more options, but you should get through in the end!

kai666

razla01 wrote: »

I have just tried geting in touch with these clowns using the 191 number from my mobile only too be told that without sufficient credit I will not be put through to a customer services representative "ring our 0870 ripoff number instead" surely this should be free of a vodaphone simcard........tight gits........any1 know the free number to get in touch with these idiots

no different to orange and o2 pay as you go

ianonline

kai666 wrote: »

no different to orange and o2 pay as you go

.... and Virgin (and presumably T-Mobile?)

Can't see why anyone would assume the call would be free when it's clearly standard practice (and always has been as far as I know).
To be "fair", I think most (all?) tend to charge a flat rate per call so it doesn't matter how long you're kept on hold or how long it takes to sort out your query. :whistle: